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Restaurants
Stoke-on-Trent
Hanley
Portofino - Hanley
Portofino - Hanley Reviews

Portofino - Hanley

Italian, Mediterranean, European, Eat & Drink

Dishes priced around£15

Photo of restaurant Portofino - Hanley in Hanley, Stoke-on-Trent

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Reviews of Portofino - Hanley (429)

Read what people think about Portofino - Hanley. All restaurant reviews are written by verified Quandoo diners. Learn more about Portofino - Hanley before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Portofino - Hanley and book a table with confidence!

5.2/6

429 reviews

5.2/6

429 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Great value
Waiting time:Exceptionally Good
Noise levels:Very pleasant
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New"Very good"
5/6
Sarah Louise S.2 days ago · 1 review

I can't believe this was my first visit. Food and Service were all fabulous. The young lady serving us was waitressing alone and it was really busy but she was always so friendly and helpful. Food was delicious and being a vegetarian I found plenty to choose from. Will definitely be going back :)

New"Very good"
5/6
Elizabeth M.5 days ago · 3 reviews

For me I found the portion sizes for the main course small. I would have liked more vegetarian and vegan choices. Service was friendly and professional. I would definitely visit again.

New"Awful"
1/6
Natallie B.6 days ago · 1 review

Tasteless food slow service don’t recommend a visit save your money

New"Excellent"
6/6
Lynne D.10 days ago · 1 review

The food was very hot and delicious, staff welcoming and lovely, we will definitely be back and the price for the lunch menu was very reasonable. Many thanks for making it a special day for us.

New"Good"
4/6
Shane O.10 days ago · 3 reviews

A Good service and quality food for a lunchtime meal

New"Excellent"
6/6
Victoria S.10 days ago · 1 review

Delicious food with fast friendly service. Perfect pre theatre dining experience will deffo return

"Excellent"
6/6
Darren M.19 days ago · 1 review

Great food and service! This place is and always will be a little gem!

"Very good"
5/6
Sara L.25 days ago · 1 review

Lovely food good service awful adverts on the radio while eating though !

"Excellent"
6/6
Sarah W.a month ago · 1 review

Visited from London for my Dad's birthday. The staff were really friendly and put up with my dads jokes entertaining him! The food was excellent, good portions, cooked well. The restaurant was clean and tidy, and looked really nice. I will definitely be back next time I visit!

"Excellent"
6/6
Vivienne F.a month ago · 2 reviews

We all had an excellent meal with quick and efficient service

"Excellent"
6/6
ANGELA W.a month ago · 1 review

Absolutely lovely, really pleasant and helpful staff. Food absolutely gorgeous and really lovely portion size. A very enjoyable visit. Will definitely go again Thanks to. Everyone xx

"Average"
3/6
Rachael S.a month ago · 1 review

The restaurant had a few people in, but we were out if it a little up a corner, but that was ok. Food came quickly and was very nice. Staff weren't particularly attentive and the young lad who collected our plates was verging on rude! Didn't say a word just miserably collected the plates! We weren't asked if we wanted another drink or a dessert and were left sat there for probably 30 minutes after we had finished. Won't be going back

"Excellent"
6/6
Pauline W.a month ago · 2 reviews

Tasty lunch and good service. A relaxed and enjoyable lunch.

"Excellent"
6/6
Thomas F.a month ago · 1 review

Repeat customer - Amazing experience as always, staff very nice and friendly. Food was excellent and great value for money.

"Average"
3/6
Chris P.a month ago · 2 reviews

Very average food, didn't really feel like an authentic Italian. The restaurant and decor was really nice but didn't rate the food at all

"Excellent"
6/6
Deborah H.a month ago · 1 review

Beautiful meal again! Great food lovely atmosphere and fab service

"Excellent"
6/6
Pete B.a month ago · 1 review

Great service, lovely restaurant, easy booking. Will definitely go again. 10/10

"Excellent"
6/6
Anthony C.a month ago · 1 review

The food was delicious, staff happy and helpful. Lovely, relaxed atmosphere.

"Average"
3/6
Hilda A.a month ago · 2 reviews

3 out of 4 of our party had the beef stroganoff and the beef was grisly and chewy - no-one came to the table for a while to check how the food was - such a shame as the sauce and rice served with it was good, we did tell them eventually and they brought a free lemoncillo each to the table but it was disappointing - the desserts were good, service was decent too. The other meal, Pollo Funghi was wonderful.

"Very good"
5/6
Ginny E.a month ago · 1 review

Lovely atmosphere. Staff very friendly. Food was fab thank you

"Excellent"
6/6
Jackie E.a month ago · 1 review

We were very early for our booked table but were welcomed in. The food was perfectly cooked, the staff were friendly, helpful and very efficient. The atmosphere was amazing, chilled out and buzzing at the same time. I loved it all! Thank you Portofino❤

"Average"
3/6
George S.a month ago · 1 review

Service was slow and the food was pretty basic - not bad but also not great.

"Average"
3/6
GILL C.a month ago · 1 review

It smelled a bit musty/damp in the building. Needs updating I would say.

"Excellent"
6/6
Debbie L.2 months ago · 2 reviews

Lovely food & excellent service shall be back again soon

"Average"
3/6
Rach H.2 months ago · 1 review

Walking into the restaurant was very warm and welcoming, decor lovely and great atmosphere. We were taken upstairs and it's like we were walking into a different restaurant, horrible lighting, walls bare and painted a dull red colour, felt like I was in a cheap all you can eat restaurant. Food was OK, nothing special and the staff were running around like headless chickens and it wasn't even that busy. Will definitely be going to La Bella Napoli next time we fancy Italian.

"Excellent"
6/6
Anthony W.2 months ago · 1 review

Food was fantastic staff very friendly in fact the service was excellent, was my daughter’s birthday she requested we went there used to take her when she was younger in fact I had gone there for decades but a couple of years ago stopped because food and service was awful, but very happy it’s back to it’s old self excellent again.

"Average"
3/6
Lesley W.2 months ago · 1 review

It was of course very busy as we went pre theatre. Staff were great as always. Service ok given how busy they were. Wine was excellent. The reason for our mediocre rating is that the sirloin steak was well below average, very fatty (both of us had to cut off a good third due to it being inedible)and not value for money. A shame. Usually everything is very good.

"Excellent"
6/6
Naomi P.2 months ago · 1 review

Came for our anniversary, my husband has been before, i hadn't. I can honestly say, it was some of the most amazing food I've had. Cant wait to come back again

"Excellent"
6/6
Filip R.2 months ago · 1 review

Our waiter was extraordinary and provided great service. We also really enjoyed the food.

"Excellent"
6/6
Tracey V.2 months ago · 1 review

Great tasty food and service was quick and friendly. Wonderful experience

"Very good"
5/6
sharon n.2 months ago · 1 review

Service very quick and food was lovely staff helpful and friendly.

"Excellent"
6/6
Harriet C.2 months ago · 1 review

Amazing linguine nice house white good atmosphere thank you very much

"Good"
4/6
Sally M.2 months ago · 1 review

Lovely meal before the Theatre. The downstairs of the restaurant looked particularly lovely so we were little disappointed to be sat upstairs right at the top of the stairs where there was less ambiance. Food was great and staff were friendly

"Excellent"
6/6
Helen R.2 months ago · 1 review

Great family friendly restaurant. The staff were really welcoming and the food was lovely. There was a set price 2 course lunch menu which was good value. Would definitely recommend, the restaurant is a few minutes walk from the Regent Theatre which was perfect.

"Very good"
5/6
Ailsa J.2 months ago · 1 review

Took a little while to bring the drinks. But food very good. Would go again

"Very good"
5/6
Tony W.2 months ago · 1 review

Great food, lively atmosphere, good service, liked watching the chefs at work.

"Excellent"
6/6
Steven B.2 months ago · 1 review

Very friendly staff nice relaxed atmosphere food was enjoyable would come again

"Very good"
5/6
Andrew S.2 months ago · 1 review

The venue and service was excellent and the price for the the 2 course meal was well worth the money altogether very good

"Very good"
5/6
Sylvia S.2 months ago · 1 review

The food was delicious with generous portions. Will definitely be visiting again. Thank you.

"Average"
3/6
Sanjay J.2 months ago · 1 review

Food was average , wine list poor . Service was good . Need to up the flavours .

"Very good"
5/6
Josie T.2 months ago · 1 review

Staff helpful and friendly. Food was great lots of choices

"Very good"
5/6
Anna S.3 months ago · 1 review

We had booked a table but still had to wait at the bar for a while before we were seated. Food was very nice and bill came to less than expected. Will visit again, considering how busy it was food was fairly quick.

"Excellent"
6/6
Brenda W.3 months ago · 1 review

Really lovely meal with great service from friendly staff. Definitely recommend.

"Excellent"
6/6
Anthony B.3 months ago · 1 review

Great night , great food, great service, what more could you want from a brilliant restaurant. Top drawer.

"Excellent"
6/6
Leah G.3 months ago · 2 reviews

Great food and service, good atmosphere. Good all round. Recommend.

"Excellent"
6/6
Jean E.3 months ago · 7 reviews

Fantastic service, lovely food and a great pre theatre menu with plenty of choice and excellent value. Highly recommended for value, excellent food and fabulous service.

"Very good"
5/6
Anne H.3 months ago · 2 reviews

Lovely place. Really pleasant staff. Food was lovely, would definitely recommend.

"Excellent"
6/6
Sue H.3 months ago · 1 review

Lovely place, great atmosphere and nice staff, and very very good food

"Good"
4/6
David E.3 months ago · 1 review

Good friendly service and good food - ideal for our pre theatre meal.

"Very good"
5/6
Sue B.3 months ago · 4 reviews

Friendly service, plenty to choose from menu, enjoyable food, reasonable prices

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