Reviews of Portofino - Hanley (429)
Read what people think about Portofino - Hanley. All restaurant reviews are written by verified Quandoo diners. Learn more about Portofino - Hanley before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Portofino - Hanley and book a table with confidence!
429 reviews
429 reviews
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I can't believe this was my first visit. Food and Service were all fabulous. The young lady serving us was waitressing alone and it was really busy but she was always so friendly and helpful. Food was delicious and being a vegetarian I found plenty to choose from. Will definitely be going back :)
For me I found the portion sizes for the main course small. I would have liked more vegetarian and vegan choices. Service was friendly and professional. I would definitely visit again.
Tasteless food slow service don’t recommend a visit save your money
The food was very hot and delicious, staff welcoming and lovely, we will definitely be back and the price for the lunch menu was very reasonable. Many thanks for making it a special day for us.
A Good service and quality food for a lunchtime meal
Delicious food with fast friendly service. Perfect pre theatre dining experience will deffo return
Great food and service! This place is and always will be a little gem!
Lovely food good service awful adverts on the radio while eating though !
Visited from London for my Dad's birthday. The staff were really friendly and put up with my dads jokes entertaining him! The food was excellent, good portions, cooked well. The restaurant was clean and tidy, and looked really nice. I will definitely be back next time I visit!
We all had an excellent meal with quick and efficient service
Absolutely lovely, really pleasant and helpful staff. Food absolutely gorgeous and really lovely portion size. A very enjoyable visit. Will definitely go again Thanks to. Everyone xx
The restaurant had a few people in, but we were out if it a little up a corner, but that was ok. Food came quickly and was very nice. Staff weren't particularly attentive and the young lad who collected our plates was verging on rude! Didn't say a word just miserably collected the plates! We weren't asked if we wanted another drink or a dessert and were left sat there for probably 30 minutes after we had finished. Won't be going back
Tasty lunch and good service. A relaxed and enjoyable lunch.
Repeat customer - Amazing experience as always, staff very nice and friendly. Food was excellent and great value for money.
Very average food, didn't really feel like an authentic Italian. The restaurant and decor was really nice but didn't rate the food at all
Beautiful meal again! Great food lovely atmosphere and fab service
Great service, lovely restaurant, easy booking. Will definitely go again. 10/10
The food was delicious, staff happy and helpful. Lovely, relaxed atmosphere.
3 out of 4 of our party had the beef stroganoff and the beef was grisly and chewy - no-one came to the table for a while to check how the food was - such a shame as the sauce and rice served with it was good, we did tell them eventually and they brought a free lemoncillo each to the table but it was disappointing - the desserts were good, service was decent too. The other meal, Pollo Funghi was wonderful.
Lovely atmosphere. Staff very friendly. Food was fab thank you
We were very early for our booked table but were welcomed in. The food was perfectly cooked, the staff were friendly, helpful and very efficient. The atmosphere was amazing, chilled out and buzzing at the same time. I loved it all! Thank you Portofino❤
Service was slow and the food was pretty basic - not bad but also not great.
It smelled a bit musty/damp in the building. Needs updating I would say.
Lovely food & excellent service shall be back again soon
Walking into the restaurant was very warm and welcoming, decor lovely and great atmosphere. We were taken upstairs and it's like we were walking into a different restaurant, horrible lighting, walls bare and painted a dull red colour, felt like I was in a cheap all you can eat restaurant. Food was OK, nothing special and the staff were running around like headless chickens and it wasn't even that busy. Will definitely be going to La Bella Napoli next time we fancy Italian.
Food was fantastic staff very friendly in fact the service was excellent, was my daughter’s birthday she requested we went there used to take her when she was younger in fact I had gone there for decades but a couple of years ago stopped because food and service was awful, but very happy it’s back to it’s old self excellent again.
It was of course very busy as we went pre theatre. Staff were great as always. Service ok given how busy they were. Wine was excellent. The reason for our mediocre rating is that the sirloin steak was well below average, very fatty (both of us had to cut off a good third due to it being inedible)and not value for money. A shame. Usually everything is very good.
Came for our anniversary, my husband has been before, i hadn't. I can honestly say, it was some of the most amazing food I've had. Cant wait to come back again
Our waiter was extraordinary and provided great service. We also really enjoyed the food.
Great tasty food and service was quick and friendly. Wonderful experience
Service very quick and food was lovely staff helpful and friendly.
Amazing linguine nice house white good atmosphere thank you very much
Lovely meal before the Theatre. The downstairs of the restaurant looked particularly lovely so we were little disappointed to be sat upstairs right at the top of the stairs where there was less ambiance. Food was great and staff were friendly
Great family friendly restaurant. The staff were really welcoming and the food was lovely. There was a set price 2 course lunch menu which was good value. Would definitely recommend, the restaurant is a few minutes walk from the Regent Theatre which was perfect.
Took a little while to bring the drinks. But food very good. Would go again
Great food, lively atmosphere, good service, liked watching the chefs at work.
Very friendly staff nice relaxed atmosphere food was enjoyable would come again
The venue and service was excellent and the price for the the 2 course meal was well worth the money altogether very good
The food was delicious with generous portions. Will definitely be visiting again. Thank you.
Food was average , wine list poor . Service was good . Need to up the flavours .
Staff helpful and friendly. Food was great lots of choices
We had booked a table but still had to wait at the bar for a while before we were seated. Food was very nice and bill came to less than expected. Will visit again, considering how busy it was food was fairly quick.
Really lovely meal with great service from friendly staff. Definitely recommend.
Great night , great food, great service, what more could you want from a brilliant restaurant. Top drawer.
Great food and service, good atmosphere. Good all round. Recommend.
Fantastic service, lovely food and a great pre theatre menu with plenty of choice and excellent value. Highly recommended for value, excellent food and fabulous service.
Lovely place. Really pleasant staff. Food was lovely, would definitely recommend.
Lovely place, great atmosphere and nice staff, and very very good food
Good friendly service and good food - ideal for our pre theatre meal.
Friendly service, plenty to choose from menu, enjoyable food, reasonable prices