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Restaurants
London
Crystal Palace
Palazzo
Palazzo Reviews

Palazzo

Italian, Drinks

Dishes priced around£13

Photo of restaurant Palazzo in Crystal Palace, London

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Reviews of Palazzo (59)

Read what people think about Palazzo. All restaurant reviews are written by verified Quandoo diners. Learn more about Palazzo before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Palazzo and book a table with confidence!

5.1/6

59 reviews

5.1/6

59 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Great value
Waiting time:Exceptionally Good
Noise levels:Pleasant
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Most recent
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New"Very good"
5/6
simon h.4 days ago · 2 reviews

Great - just would have liked a warmer greeting - not "you have to give the table back in 90 mins" as an opener. You know smile, say "welcome" etc

New"Excellent"
6/6
George P.9 days ago · 3 reviews

Always the best pizza full stop let alone half price on a Monday

New"Excellent"
6/6
Emma C.11 days ago · 1 review

Lovely pizza, great service and superb value with Monday's 50% off pizza offer!

"Excellent"
6/6
Jemma C.19 days ago · 4 reviews

Great and attentive service, with food and drink served quickly. Love that the pizzas offered are slightly different from the “usual” toppings. Pizzas are cooked in a fire oven which is the best!

"Very good"
5/6
Harry B.25 days ago · 3 reviews

Great pizza and buy one get one free on Mondays

"Good"
4/6
Nicholas A.a month ago · 1 review

Great pizza, but the heating needs to be turned up - it was chilly in there!

"Excellent"
6/6
Justene M.a month ago · 1 review

Great vibes, service and amazing pizza! We’ll definitely be back

"Very good"
5/6
David S.a month ago · 3 reviews

Delicious pizza and great value. I requested a booth in my booking and they made sure we were seated in a booth. I'm impressed that they read the booking and did this. Staff were friendly and efficient.

"Very good"
5/6
Lucy M.a month ago · 1 review

Delicious food - will go back next time without the kids!

"Excellent"
6/6
Cathy F.a month ago · 2 reviews

Great atmosphere and delicious food. The staff were great - helped us celebrate a birthday party by brining out the cake and singing happy birthday. It was a lovely lunch with friends! Thank you!

"Excellent"
6/6
Daniela P.2 months ago · 1 review

We love Palazzo! Best pizza in the area and the tiramisu is just perfect!!

"Very good"
5/6
Leah M.2 months ago · 1 review

Always excellent pizza & good value! Top service too 😊

"Excellent"
6/6
Shan M.2 months ago · 1 review

As always, beautiful food and fantastic service. Love it here

"Very good"
5/6
Paul V.2 months ago · 1 review

Great place, friendly service and lovely food. Love the atmosphere and the music

"Excellent"
6/6
Ollie C.3 months ago · 2 reviews

Amazing pizza - slightly disappointed that the DJ didn’t play records the whole time because it was amazing when he did!

"Excellent"
6/6
Agnese A.3 months ago · 1 review

I really enjoyed celebrating my birthday there, food and atmosphere were great!

"Excellent"
6/6
Rebecca D.3 months ago · 1 review

The pizza was delicious, but we’re glad we left room for dessert! The cheesecake in particular was amazing.

"Excellent"
6/6
Isabel D.4 months ago · 1 review

Lovely staff, great place. We really enjoyed our visit tonight.

"Excellent"
6/6
George P.4 months ago · 3 reviews

Best pizza going, especially on a Monday with half price

"Good"
4/6
Cathy S.4 months ago · 1 review

Good pizza great service, I would come again. Good location

"Very good"
5/6
Vicky K.4 months ago · 2 reviews

Friendly, professional team. Great Negronis and best Italian pizza for miles. DJ playing some nice vinyl tracks. Good food, good fun.

"Very good"
5/6
Harriet B.5 months ago · 2 reviews

Brilliant pizza and really cool interior design. Our waitress was lovely too. Great lunch

"Very good"
5/6
Quandoo Diner5 months ago · 1 review

Lovely food and some very good Italian wines. Had a great lunch. Will be back .

"Excellent"
6/6
Sophie L.5 months ago · 1 review

Love Palazzo in Crystal Palace. Top food, great team !

"Not good "
2/6
Rachel T.5 months ago · 1 review

When I arrived the waitress was really blunt/ rude. I asked when our table would be ready and she just said “yeah it’s coming” in a really annoyed tone. We eventually had to get up and ask the waitress to come and take our order as no one had come over. The wait for the food was pretty long and when it did come the pizzas were really doughy in the middle and just not as nice as they’ve been previously when I’ve visited. No one came to ask if we’d like more drinks later in the evening and our food didn’t get cleared till the very end when we were leaving. It really put a dampener on our evening, I’ve previously been and had a great time at Palazzo so I chose this place to meet friends for my birthday. Just quite disappointed with the service and food this time round and I won’t be coming back.

"Average"
3/6
Doug M.5 months ago · 1 review

Everything was fine except for a very long 45min) delay between starter and main course (5pizzas). We were told that there was only one cook on a Saturday

"Very good"
5/6
Alison K.5 months ago · 1 review

We came for a pre theatre supper. The food was delicious and the service friendly and prompt.

"Excellent"
6/6
Ludmila S.5 months ago · 1 review

Gem of a place in CP. Great pizza, service and atmosphere. Highly recommend it!⭐️

"Good"
4/6
Becky G.5 months ago · 1 review

Service was good, and pizza tasted great but was a bit watery, which made the pizza soggy in the middle. Great value for money with half price pizza Monday.

"Very good"
5/6
Meg L.6 months ago · 1 review

Very delicious pizza. Fluffy and slightly burnt. Just the way I like it. Not too much toppings to make it soggy. Very accomodating to dietary requirements. Also delicious basil dip, tiramisu and courgette frites. Also happy hour yummy cocktails if you visit before 7pm.

"Excellent"
6/6
Russell F.6 months ago · 1 review

Really nice food, efficiently served, good value, excellent quality, will definitely go again!

"Very good"
5/6
Katherine A.6 months ago · 1 review

Really busy but we had good service and excellent food. Good value for money. I’ll return here happily!

"Very good"
5/6
Ann S.6 months ago · 1 review

Food good staff brilliant, enjoyed it as always.we will go back.

"Average"
3/6
Leandra C.6 months ago · 1 review

Pizza was really really good however not really authentic as they are all white base and you have to pay £2 to add the tomato sauce. Great offer on Mondays with half price. Service could be improved as we were waiting to be seated for more than 5 minutes even though we had a booking and the place wasn’t busy.

"Very good"
5/6
Spencer A.7 months ago · 1 review

Food, service and atmosphere was great, it was a hot evening and there was aircon but it didn't seem to be on, which meant we didn't stay for a dessert as it was too hot.

"Excellent"
6/6
Mihai B.7 months ago · 1 review

Great staff, friendly atmosphere, quick service and good pizza served here

"Very good"
5/6
Fred B.7 months ago · 1 review

Lovely munch and nice vibes. Pizza is good and sides are tasty AF

"Excellent"
6/6
Paul B.7 months ago · 2 reviews

Went for the Saturday bottomless pizza and drinks. Incredible value for money. Delicious pizzas, and regular service meant our drinks were constantly replenished. Great chilled atmosphere and friendly staff.

"Excellent"
6/6
Mara T.7 months ago · 2 reviews

Fantastic pizza and lovely atmosphere with DJs spinning records, will defo go back!

"Excellent"
6/6
Arron L.7 months ago · 1 review

Fantastic as always! Their aubergine, artichoke and truffle pizzas are unreal! My partner and I come every Monday for their 50% off deal most weeks. Some of our favourite pizzas in London!

"Very good"
5/6
Voy L.7 months ago · 1 review

Great pizzas and side salad. The desserts were good but not as amazing as the pizzas.

"Very good"
5/6
Piotr K.7 months ago · 1 review

Food was nice as always, but it was a bit loud maybe. Manageable though, thnaks

"Very good"
5/6
Matthew P.8 months ago · 1 review

Great food , fast service and decent prices . Such a great atmosphere .

"Good"
4/6
Ella M.8 months ago · 1 review

We had to wait a really long time for the food to come, but when it came, it was delicious. We actually forgot to order a starter, and didn't order it when the pizzas came as we thought it would take too long again. We did try to order dessert but out of 4 options 2 were not in stock. The food was delicious I cannot stress this enough but the server was really uninterested.

"Not good "
2/6
Melanie M.8 months ago · 1 review

My pizza arrived 15 minutes after my friend, my second glass of wine never arrived and they’d run out of the pudding I ordered

"Excellent"
6/6
Eliska F.8 months ago · 1 review

Friendly staff, amazing pizza. Love the Monday half price special offer.

"Excellent"
6/6
Tony C.8 months ago · 1 review

Always brilliant at Palazzo. Fantastic Oizza and great value. Love.

"Average"
3/6
Sarah C.9 months ago · 1 review

It was a Saturday night and billed is a DJ and vinyl - however this wasn't quite the case. We had to ask the waitress to play some music. It didn't have any real atmosphere and was disappointing.

"Very good"
5/6
Katherine D.9 months ago · 1 review

Delicious food. Anchovy bread was amazing but they should probably say it's the size of a pizza, not bitesize like we thought! Service was good, food came out quickly.

"Very good"
5/6
Richard D.9 months ago · 1 review

Great pizzas and lovely service. I will definitely be coming back.

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