Giraffe - Southbank

My swinging chicken was unfortunately dry and the humous didn’t have the best flavours, however my banana and ice cream waffle was pretty tasty. In terms of service, our waiter was very attentive and I was very quickly seated, after giving my booking details. Overall good service and atmosphere, however, the food could be better in some areas.

Brilliant service - a little hiccup with a menu and contents of dairy . However all sorted

Everything went very well and the service was very friendly

Busy period food was cold, and at poor standard wrong order not alot of choices. As a table of 13 we chose to eat starters and leave we are not used to sort service at your restaurants. Unfortunately we had to ask for the Service charge to be removed not something we would want to do.

Most was good except the noise, but this is true for all restaurants as there are only hard surfaces around and nothing to absorb the sound or separate the tables. I'm glad this question is being asked as it's the primary reason why I dont' go to restaurants and bars much!

Good service, delicious food, nice staff and lovely atmosphere here.

Great location food and service. Seated quickly, routine checks made and bill paying seamless.

Quick service and food was good would recommend if nearby

Great staff. Quick service. Good food. Little noisy but not to be helped.

Disappointing service tried to reorder drinks 4 times before someone took notice. And then had a cheek to request 12.5% service charge that was added to the card payment even though was an optional think, if they demand a service that high the should up there see levels

The staff were very welcoming and amazing love the menu

Good food and lovely cocktails with great, friendly staff. We recommend!

Went out of their way to ensure my needs were met regarding table location and food. Servers were polite friendly prompt and accommodation.

The restaurant is not well maintained, the glasses were not really clean and the food felt like fast food and low level. On the other hand the service was good!

The vanilla ice cream was not good, it was practically ice and I couldn't eat it

I said it was a birthday, no mention of this when we had our meal. We were given a table way too small for our needs (2 very tall guys), total of five. It was uncomfortable and cramped. Not enough cutlery on the table, and the Mac and cheese I had tasted plasticky, with chopped spring onions on the top that had been chopped at least several days ago. Disappointing, got the bill quickly and left.

Great venue, efficient service and tasty food. Prices very reasonable too

Savannah was amazing! Food good but drinks not too great, watered down.

Staff friendly, service prompt, food fine, online payment at table very useful.

All good. Decent food. Prompt service. Would recommend for a light lunch. 👍

Giraffe used to be reasonable quality - but what we were served was nothing more than ‘slop’. My children had pasta that looked like it had been sitting under a heat lamp for an hour and given that it appeared in less than 5 minutes I’m assuming it had. A miserable meal and we won’t be back. Looks like a business trying to cut costs which will struggle to compete with better offers elsewhere like Bill’s.

Nice place and staff. Food is not good - arrived cold and all really bland and unexciting

Great food, good service. Lovely atmosphere down by the river!

Great setting and nice food. Good service foe an early dinner.

Early Saturday evening visit so pretty busy but service was good and fast. Bit disappointed chips not included on kids menu but probably healthier!

Ok for lunch. Served quickly. Reasonable location by Thames, away from London Eye mayhem.

La comida muy rica, el servicio también y la carta sin gluten un punto a valorar.

Great family restaurant with good service and great food. Kids menu has a great choice.

Staff were friendly and attentive, food was delicious and atmosphere was pleasant.

Don't waste your money. We were serve food that was reheated on the microwave and food that other costumer doesn't like (that's according to the manager after we complained)

A great venue for a big family lunch. Service was very good and all our food arrived together and we all enjoyed our meals.

Had a great time the food very delicious staff amazing

The waiter Uraj was lovely but the food was not good.

Great service, amazing food what more can you ask and a great price for the South Bank

Arrived earlier than booking resturant managed to accomodate this even though we were a party of 9.

Helpful friendly staff and delicious food in a great setting

Vibing atmosphere! Friendly attentive staff. Food superb, always an enjoyable experience.

I went to this branch for lunch with some friends, very pleased with the food and the service, would visit again

Super friendly staff and good service. Food tasty. We were a big party and everyone was very happy with the lunch.

I visited with my two son's (one adult and one 7 year old) on Wednesday. Lovely venue, by the river Thames. Staff were helpful and friendly. Prices very reasonable, with a good selection of options on the menu. Great kids menu too. We had a lovely time.

As an 80 year old male I am completely out of touch with todays resturant food prices therefore I have not entered any comment on the value for money ,i hope you understand , by the by , my Grandsons steak was fantastic , he let me try a square inch , it was the , as a cook myself ,,,,,,, the best I have tried in many a moon , thank you for the chance to comment , Cheers, Trevor .F. Windsor.

Service is not what it used to be…or the food. Shame. We used to love coming here with the children. A smile. A “how are you?” A “enjoy your food”. All would have made a bit of a difference.

Amazing service , food and drinks ! A wide range of burgers if they are what you like ! Social distancing done well ! Will be returning

Food was nice. Was asked for our order moments after sitting down before getting to read through it, but then waited for 20 minutes for someone to come back to us but we had ordered via the website menu by this point. Good atmosphere and decent value for money!

Think you getting to big and the service and food is dipping below par. I paid over £100 for a base meal and don’t think I will do it again. Definitely not worth it

Wrong order had to wait for all our main courses

Front of house Alexander efficient charming and found us a table outside. Perfect ambassador for Giraffe. Good salad and glass of wine for £3 which was a welcome surprise. We will be returning!

comfortable with prompt and friendly service, good quality food at reasonable prices

Loved my San Fran salad! Thank you for great time.

Good location, good food and very good service, especially Alessandro who welcomed us and gave us a pleasant dinner.