VICINITY GLH Hotels

Friendly staff. The food was ok. Closer to the hotel I was on

Tables were sticky and wobbly. After initial order was taken we did not hear from our waitstaff until we requested the bill.

They're not aware of my reservation. We reserve a table outside with the view but seems they gave it already to the guests who came earlier than us so we're given the table inside with obstruction on the view. Also that I already mentioned it was for my birthday but no compliment at all. The positive things are the service of waitresses and foods with good quality.

Great ambience and fantastic views - Good selection of food and drinks

Subpar food, non attentive waiter, just overall a poor experience.

Great night at the Vicinity - good choice of beers, excellent nibbles and fantastic service!

I thought my dessert would come last since there's ice cream and I want to eat food first. No spoon was given. And not being able to pay with cash is a hindrance.

Especially when the sun is out it's a brilliant place to get some food, drinks and enjoy the incredible view of Tower Bridge along with the River Thames.

Delightful venue, good food and excellent service. Overall delightful dining experience.

Food quality and portion size acceptable. Prices reasonable for London restaurant Service staff very attentive and polite. Service dpeed could had been faster considering the place wasn't thst busy. But overall and good experienced

Slow service, pizza was undercooked so had to send back to the kitchen. It was also very oily and NOT spicy at all even though it was spicy on the menu. Nice venue and view but probably won’t return.

We sat outside and enjoyed the heaters when it got chilly, the service was excellent, courteous and professional staff the food and drinks were lovely we will definitely be coming back and will recommend to everyone.

Staff were not attentive, some without clear communication and aren’t aware when people are waiting by the sign that says wait to be seated to be acknowledged. It wasn't even busy there was no excuse. I would suggest further training is highly needed with front of desk and hospitality.

Excellent location and scenery while having a wonderful 3 course meal Recommended this restaurant

We are staying at The Tower Hotel for a few nights. I invited a friend to join us in Vicinity for a meal, to celebrate her special birthday. The staff were so helpful and provided us with a table by the window, with superb views. My friend is disabled and the staff were very caring. At the end, they produced a dessert on the house, with Happy Birthday decorated beside it. Our meals were all very tasty. Thank you for a lovely evening.

Food was lovely, staff pleasant but service was painfully slow. If you are in a hurry, then maybe think hard about booking here. Redeemed somewhat by them bringing a small cheesecake out and signing happy birthday to my wife for her birthday.

Was a lovely restaurant with a pleasant view of the river.