Treehouse Bar and Kitchen - Otley

Great bacon cheese burger and pulled turkey burrito, nice setting

Lovely surrounding, very clean and attentive friendly staff, thank you

Staff brilliant, food massive portions a bit over faced. Bit uncomfortable sitting on a wooden bench, left when we had finished eating. Good atmosphere, well decorated very nice and Christmassy.

Good service - wrong food choice - Bang Bang Chicken- dry and boring. Very disappointed.

Booking process was very easy and Lauren was very helpful. Initially service was great, asking for more drinks etc but it really dropped off after the main courses were served. Steaks were not cooked to the individuals requests (which I do appreciate is hard) The desserts were left on the pass which we were sat next to so we helped ourselves as there were no staff around and had to eat with a knife and fork (no spoons in sight) Our complaints were dealt with well by the manager. Overall we were disappointed, we wanted to be able to highly recommend as we are all local.

Genuine welcome. Great value and a lovely atmosphere with live music!

Food was great! Good big portions. Roast beef great, huge portion of meat! The service was very slow. Our waitress Lola was doing every she could to attent all the tables but she couldn't possibly. I think more staff would have made a difference. Great Sunday lunch overall, I would totally recommend and would definitely go again!

What a lovely place, great atmosphere and the food was lovely. Roast beef and chicken Caesar salad were both delicious!

First visit here, excellent service by an elf! Good value tasty meal. my wife thought her veg was too salty and a fresh bowl was instantly provided . Would definitely go there again.

We went on quiz night which I hadn't realised so it was a bit loud for catching up with friends, but we were able to move to a table as far out of the way of possible and it was all ok. The food was lovely, the menu was fun and the festive atmosphere was too. Staff were great.

Ordered the vegan fish n chips made with banana blossom. Very tasty, batter amazing. Will definitely be a regular.

Enjoyed the meal, had a kebab, could have done with a sharp knife to cut through the bread though

The food was average but overall we would have enjoyed our meal much more if there was no singer on as we couldn't have a conversation

Great service from FOH staff. Good handpull beer. Varied menu, reasonably priced

Our 4th visit here. Service is great and staff are really nice. Wait time for food was good even though it was very busy. We`ve noticed the quality of the food has deteriorated somewhat over our visits. Noise level is high but that`s the type of bar it is. The live music however is totally unnecessary as hardly anyone is listening to it, 90% of the customers are talking over it and it only adds to the noise level

Really lovely surroundings and atmosphere. Very helpful, pleasant staff. Food was very tasty, fillet steak and gnocchi and rump steak with chips and salad. Sky TV showing the Leeds match

Booked for what we believed to be the Christmas menu only to be told it wasn't available unless it was a large group despite the website not saying anything about that. went for some 'festive' dishes off the regular menu to try and make up for the disappointment but all 3 were pretty poor to be honest and one was almost cold. service very average as though they couldn't be bothered so a poor experience overall.

Great service , good value for money, can highly recommend the Festive Burrito , will definitely return .

We were charged £16.95 for the Christmas dinner when the menu said it was £13.95. When we asked a waitress, we were told the price was correct at £16.95 and that the menus were wrong!!! The Brussel sprouts were undercooked - we could really have done with steak knives to cut through them.

The Food was good overall and so was the atmosphere

Good overall. Food was good and so was the atmosphere. There was a minor issue with the till that didn’t bother me - the staff were friendly and having a laugh. Recommend this to anyone!!

Very good overall. Food was good and so was the atmosphere

We really enjoyed our visit and meal last night couldn’t fault it fab 😀

The food was tasty and plentiful which our group of seven all enjoyed

Lovely food and waitresses was really attentive as usual. Thanks

Not what I thought the place would be like.3 large tv's showing football young boys running around. Drinks were very slow coming, food was ok. It was a birthday meal for a 15 year old girl so not the right place.

It was a lovely evening, all staff are so friendly and polite...and the food was lovely...

Fabulous service from friendly staff! Food good, but veg in my curry were too hard. Great atmosphere but not great for having a meal as couldn't hear what those at my table were saying a lot of the time. Would definitely revisit though, despite these comments.

Great venue. Definitely popular, maybe too popular? Attentive staff. There was a significant delay to the delivery of our food and was overcooked. Considered querying the food but we were 'starving', the place was busy and a further delay could not be contemplated. Would give the place another go, but not in a hurry to do so.

Food was lovely but took a long time, even though you weren't particularly busy. Couldn't get a coffee after our meal (machine turned off).

Great food 👍 good service ….. as ever and ambience.

Good food, good wine, enjoyed the experience. Will go again.

We booked on line and were given a choice of tables by your staff. Everyone we met or served us that evening were naturally polite, friendly and knowledgeable about the menu items. Any questions were answered promptly and unambiguously resulting in an absolutely great evening. Weekends are busier and noisier than weekdays , but still have a great atmosphere . I would absolutely recommend the Treehouse to anyone. PS we joined in with singing happy birthday to the table to the side of ours.

My second time dinning in and great food and atmosphere

Good food, Good music, good service and overall noooooice 10/10

Greeted but not seated. Waited nearly 1 hour for food to arrive, however, venue not overly busy. Interior lovely and the seating plush. Drinks and food affordable. Food taste and quality mediocre. Chicken extremely dry and overdone. Roast potatoes barely seen an oven and seasonal veg was dry and shrivelled up. Yorkshire pudding was huge and tasty though. Wouldn't return for food, maybe a drink and for the atmosphere.

Food great, service great, Sat next to table by smokers exit to courtyard, door constantly opening and closing so quite chilly!

Great friendly service Pizzas were gorgeous Missed the sweetcorn sides though

Generally poor service. We placed an order for one pizza and one chips meal. After 25 mins the server returned to check which chips meal. It was another 20-ish minutes before the very simple food arrived. We then had to seek someone put in order to pay

Pizzas were really great, tadty and lots of toppings however general customer service was very slow, the cocktails were served mostly mafe with ice or half empty. Disappointing.

Had a very nice time, food very good and service attentive without being too overbearing.

Great food and drink in an excellent venue. Highly recommend

Food was excellent and very reasonable. Beer awesome. Service was OK but room for improvement there. Atmosphere was good but the live music was a little loud and didn’t really suit the vibe.

Our first visit to this restaurant, food was lovely but waiting times very poor. It was not the waitresses fault, she dud her best but for best part was trying to serve the whole restaurant. Needs more staff waitressing and maybe in the kitchen. But the food was delicious, all 6 of us enjoyed it. I will give it another go.

Great Food, Great Atmosphere, Fab Music just what Otley needed.

Your waitress was lovely. The starter arrived before the drinks, but we soon had a drink in our hands. Chorizo a little bit chewy. My korma burger was fine, lacked a bit of the korma taste though, and not v warm but ok. My partner had the peppercorn steak with gnocchi, it was on a warm plate but food was cold and had to be send back. Got a free drink though. Lovely place, added extra had a singer on. Would definitely call again for a drink n maybe a pizza.

Food good value and service good but a little bit of a wait for the food.

The staff are very helpful, food was lovely well worth it.

Everything was great except for initial service which was very poor after front of house took us to our table. The waitress was slow to attend to us and did not know the difference between beer and lager, Nor did she know what beers were available.Front of house quickly reacted to the situation and put an excellent waitress to our table . Her name was Leah. Food was superb and will definitely come again.

The food was lovely but the service was slow.. we had to keep asking for things such as someone to get our orders, someone to come back with the card machine