Reviews of The Moat Tea Rooms (51)
Read what people think about The Moat Tea Rooms. All restaurant reviews are written by verified Quandoo diners. Learn more about The Moat Tea Rooms before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Moat Tea Rooms and book a table with confidence!
51 reviews
51 reviews
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Delicious food paired with friendly service in an inviting, warm atmosphere!
We had a wonderful afternoon tea. A lovely setting with great food and service.
Sehr liebevoll eingerichteter Tea Room, schon das niedliche "Sammelgeschirr" hat uns ein Lächeln ins Gesicht gezaubert. Die allesamt freundlichen Bedienungen waren sehr aufmerksam (es wurde direkt ein weiteres Besteck gebracht, weil ein Gericht geteilt werden sollte). Sehr leckere und selbstgemachte Sandwiches/Scones/Kuchen. Eine tolle und umfangreiche Teeauswahl. Wir hatten ein rundum gelungenes Afternoon Tea Erlebnis.
Lovely atmosphere but if you have mobility problems not a good choice as an old Tudor building with a lot of stairs. The staff are very attentive and friendly. Choice of tea and coffee extensive and food was good. The cakes are made on site and they are very good and large. Price is very good for portions received. Highly recommend.
Great time , nice service , and good products !
We weren’t very impressed as 2 members of our party had finished their sandwiches before the other 3 even got them. Had to wait a long time for them to arrive. However an apology was given.
Excellent definitely come again, than you so much. See you soon 👍
A lovely place for a traditional English tea, with friendly staff.
Very friendly welcome from the owner, and a delightful waitress. My request for a table, in a well lit area, was adhered to (partially sighted). It was a very warm and sunny day but the windows had been opened to allow a little light relief. Sandwiches, scones and cakes all fresh and tasty. A lovely afternoon, celebrating our friend's retirement. Thank you.
Wonderful place for afternoon tea. We have been here before, and will definitely return.
Very nice staff and food to match. No hot food at the time of the visit but the cakes and sandwiches were very tasty
Everything was outstanding! From the service to the quality of the teas and food — both the sweet and savory items were stellar!
Our young waitress was delightful. Attentive, funny, and engaging. She made the experience! The sandwiches were fresh and tasty. A few of the sweets were a bit dry. A little hidden gem in Canterbury.
The poor young girl was run off her feet running the restaurant, she was covering all the tables on her own and still smiling. Whoever owns that restaurant should be ashamed to put that on one poor girl. Until they employ more staff give it a miss.
Staff were very friendly. Would have been nice to have been asked for a top up on our tea.
Afternoon tea is tasty especially the cream. Table is a bit small though.
The food was good value for the money. The waitress was first class, very attentive and the service was spot on.
Was not the best afternoon tea we have had. The sandwiches and scones were good, but cake selection really undervalued it. They were bit dry and boring. Not like the lovely cakes they had on display downstairs. And there was a decided chill and on a wet day it was not very warm! Waitresses were nice and polite though.
Overall it was lovely but it was very cold. It would of been nice to have to log burner lit. Would of been nice to have the music on when we arrived and not towards the end of our Special Tea.
My family had a wonderful time at the Moat Tea Room. We read quite a few reviews of the Canterbury options for afternoon tea and decided on the Moat. We are very pleased that we did; there was a very large range of tea choices, our scones were amazing, and sandwiches were very filling. Definitely recommend!
Lovely quaint little tea room Great food at a great price
Our Afternoon tea was pleasant but wasn’t quite sure why I was charged £50.50 as after checking later it was meant to be £21.50 per person and there was 2 of us ?
Busy tea room and only two staff, apologised for wait and warn us about the wait when first went in. The food and Tea was worth the wait. Had special afternoon T, lovely fresh sandwiches, lovely scones and good selection of yummy cakes. Staff where amazing , very welcoming and chatty to all customer. we will be back.
A lovely place for an afternoon tea with delicious food and a great service.
My Husband and I had a delicious afternoon tea at The Moat Tearoom. The staff were polite and attentive and the delicious food with amazing. They have a huge range of freshly baked cakes and scones to choose from and a wide selection of loose leaf tea and coffee!!
Beautiful and friendly staff, food was delicious and worth every penny
Had a wonderful time, relaxing and able to take time for cream tea. Tasty and served on vintage china.
What a find 😊 lovely afternoon tea with homemade sandwiches, scones and cakes. The staff were extremely friendly and on hand to top up cups, cream and jam. Would definitely go back
Very good, but staff were unaware of the booking, but that made no difference to the service
Amazing, quirk tearoom. We were seated straight away and given a choice of where we would like to sit. Staff are lovely and were extremely attentive during our visit. They offer a wide variety of teas, coffees and yummy cakes on their menu, making it difficult to choose. But we went for an afternoon tea and could not fault the variety of foods. It was delicious.
Lovely high tea, cakes were delicious we will definitely come back very soon
Amazing afternoon tea. Very helpful and friendly staff. I will visit again next time I'm in Canterbury
amazing food and lovely service; me and my mum loved it!
The best afternoon tea I've ever tasted ! Lovely finger sandwiches, beautiful light warm scones , gorgeous cake. Thank you !
The afternoon tea was very nice with plenty of food and tea
great experience. very friendly and helpful waitress. food was nicely presented and high hygiene and social distancing measures in place
Amazing food and service we all had a lovely time thank you
one of us found it pleasant, one of us probably would not do it again
Warm and friendly staff, amazing tea and cakes and could sit there all afternoon. Dont go to Canterbury without visiting this cute little cafe.
Excellent service and wonderful food. Thank you all Janetta & Kate
Lovely venue for our 60th birthday reunion. Delicious afternoon tea, lovely, helpful staff, would definitely recommend.
home baked scones and cakes, great location and good value for money
Really friendly staff and happy to help. Food was great and tea lovely. Fabulous atmosphere and amazing building.
Friendly staff.. fantastic scones..comfy atmosphere..lots of choice of tea and coffee
Convenient meeting place, good selection of teas and nice cakes.
Wonderful, from the food to the staff. Would definitely recommend to everyone
Lovely special cream tea, sandwiches, scones & cake, all very nice. Staff helpful & friendly.
Very friendly and helpful staff, great service and yummy cake and tea
My friend and I had an amazing time at the Moat Tea Rooms. We awed over the food and raved about the tea. We particularly liked the Rocky Road cake and the scones. Wishing you the best in the future!
Long wait for food and confusion over where we sat as they wanted us to move to another room but made a mistake. They apologised but seemed confused about where their group booking was going. The chef seemed to have a better grasp of things and his customer service was outstanding.