Reviews of The Malthouse (172)
Read what people think about The Malthouse. All restaurant reviews are written by verified Quandoo diners. Learn more about The Malthouse before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Malthouse and book a table with confidence!
172 reviews
172 reviews
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Needed more staff at the time or should have stopped taking bookings. Bar was full of glasses that needed washing but no one was available to do this.
I love steaks there really nice atmosphere and friendly people
The best place to eat in Ironbridge for us. We love the food and atmosphere
Lovely place to eat, great food and great atmosphere! Looking forward to going again
Lovely food. Lovely staff. Even worked through torrential rainstorm last night.
The young man who served us was lovely. But we went on the hottest day and I was melting whilst eating. I had the fish and chips but wish I'd asked for fish and salad
We booked a table outside for 8:30pm. We got there at 8:30pm and had to join a queue where we waited for 10-15 mins only to be told we couldn’t have a table outside. We then waited another 30 mins for our first drinks order to be taken. When this was eventually taken we were told there would be a wait for the drinks to arrive. Trying to get a 2nd drink was just as much of a challenge. There were too many people and not enough staff. Overall not impressed.
The staff were friendly and they kindly adapted a child dish for our rather picky daughter.
Good food and nice atmosphere a little bit disorganised to assign table .
Staff were very friendly and accommodating, will definitely be back again 😁
Attentive and friendly staff, incredibly delicious food and great atmosphere. Highly recommend
The food was very nice and although we booked an indoor table the weather had turned nice so they seated us outside. The staff were very pleasant, but the only downside was that there wasn’t enough of them and it took ages to make a drink order and ages for it to come. One order took 15 mins just for drinks.
We had to wait an hour to get our starters and when they came they weren’t as explained on the menu (blue cheese chicken wings) turned up as very chilli sauce chicken wings. We ate them because did not wish to wait longer. 2:30pm on a Fathers Day Sunday with no roast beef! So we ordered roast chicken which to be be fair was served very quickly after the starters and it was very good. The service is very slow and the staff seem inexperienced or uninterested. Had to ask for the cutlery when I got my main course and then had to wait for about 3 minutes to get it with the food going cold as we were on an outside table. Why not have a ‘waiter station’ outside with so many outdoor tables?! I know I’ve had better from the Malthouse before so maybe it was an off day. Would still go back because the ambience is nice. Just have to be more careful cos they can lose customers.
Food was nice and the service was very good, the lad who served us was friendly.
We had Sunday lunch waited over an hr for food. No kruit no mustard had to wait for this after our meal finally arrived
Good food, great location and service. Online booking a bit fiddly but I just called them up. Highly recommend
Once the booking was found the experience was great and made very pleasant by the table served food and beverages. It was a little cool, but good to be out and about again
Decided to spend my birthday meal here and absolutely devastated. Kids as bartenders ! Ignored for 20 minutes for drinks when he said they would be right back...then spilt wine all over my friend ...then food came..no cutlery..had to wait another 8 mins for that after repeating can I have some ..finally came and food order wrong..icing on the cake ! ...we even gave some cutlet ro table opposite who had food going cold as well and no cutlery either as felt sorry for them too ! ...really really exceptionally bad bad service no apologies just attitude . Not good enough malthouse at all !
Most places are getting back on there feet so it wouldn't be fair to be too critical
Fabulous dining experience. We will definitely recommend the Malthouse to others!
Food good. Not so happy with the table we had. Too close to the door, many people in and out.
Welcoming, professional, food first class, wonderful relaxing lunch, will definately visit again.
Had to ask 4 time to get a drink but they were busy
Food was hot and tasted really good ,would eat there again ,not to busy so was relaxed
Food, as always was amazing. However service was a bit slow, and our table was in a very dark, dingy corner. Won’t stop us returning as food was lovely.
Waited 15 ni acknowledgement at all a family told us it toom 35mins to get a drink so we left. Poor slow service.
Felt totally safe all covid rules followed you staff. Pub was busy but that was explained when we arrived. Service was quicker than they said, food was great good value for money
Nice setting, Friendly Staff, Live Music what more could you want!
Good atmosphere, attentive service with no long waits. All good
Had a lovely meal with great service in a cosy & safe environment.
Rude staff, sat us in the wrong area. No apologies and then very slow service for drinks
No Guinness and after lockdown, really should’ve had everything on offer. Food good. Really enjoyed our starters and main. Delicious. The dessert was ok. Had a strange taste but wife ate it all 😂😂
The staff were very well organised, friendly and helpful. Food was lovely, I had the belly pork, ans sticky toffee pudding for dessert which was huge. Think i should of had just that. lo
The visit was brilliant. Food was good and we felt very safe and enjoyed our dinner and wine
you can really tell that the chef truly cared about the food they put on your plate. Nothing negative to say at all. Reasonable prices for the quality of food. Romantic atmosphere. Great for parties, great waiters and bartenders. thank you
Staff super friendly and attentive. Couldn’t have been more pleased with the quick efficient service! Saved us waiting long on a cold wet day! Food was amazing and great value for money! Will definitely be returning!
Well organised, prompt service, nice ambience, good music and delicious food
Excellent food, very good price and friendly staff . Great experience
Great atmosphere, helpful staff , great food ! Highly recommended and we will be back soon
Nice food and lovely views would go back again 😁
Really great service. Great system in place for the new restrictions, lovely food too!
Great experience friendly staff as always will be returning regularly
Great place brilliant atmospheric. Keenan perfect front of house manager always goes out of his way to please. Very well COVID organised.
Lovely food and lovely service, would highly recommend to friends and family
Easy & quick .. would use it again no problem
Well organised and felt safe. Booked table from 7.30pm til 9.30pm but on arrival we were told we would have to leave by 9.05pm to allow them time to get ready for next booking. A little disappointed but it was so cold we didn't mind in the end
Staff very attentive, although very busy. Lovely food, nothing too much trouble...thank you
Great service Excellent staff Very busy My steak not quite up to usual standards but no complaints in the circumstances.
nice to have a beer again but service was very slow !
Good service with friendly staff and excellent food. Very nice atmosphere