Reviews of Richmond Oriental (486)
Read what people think about Richmond Oriental. All restaurant reviews are written by verified Quandoo diners. Learn more about Richmond Oriental before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Richmond Oriental and book a table with confidence!
486 reviews
486 reviews
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Have previously visited often. Service and welcoming atmosphere excellent as always. Main courses not just as good as we remembered but tasty and plentiful servings for lunchtime offering Will definitely be returning on more regular basis
everything really first class but felt a little rushed - realise Friday a busy evening but would have been good to have lingered a little
Probably the best chinese restaurant in the area. I would definitely recomend.
Yet another totally enjoyable night with excellent food and hospitality.
good service and food . good value for money .
Great food great service great atmosphere always in the Richmond
Been here many times and never had a bad experience either with food or staff. Took a friend who had never been before, for a birthday lunch and she loved everything about it. Will be back.
Good service and good food - would like a little more spice in the spicy sweet and sour though
Always great food and friendly staff. Will be back soon
lovely clean restaurant with attentive staff and most importantly the food was delicious!
Fantastic food and good service always. This restaurant never lets you down.
An excellent meal in very pleasant surroundings. Efficient and friendly staff and service.
Great place for large parties. Food and service excellent. 👍🏻
The food & service were excellent as always, will visit again.
Excellent service and great food ,can always relax with a drink before or after meal
The Food as always was excellent but service terribly slow
Food as always was excellent but service is terribly slow
The setting,food and service was very good and friendly. Strongly recommended.
Food was good as we had heard and experienced from take away. Table service was lacking anything remotely personal and at times felt like we were an inconvenience. A smile goes a long way. I don’t need you to like me I just need to feel like you do.
Always fantastic service and food would highly recommend for any occassion
We made a last minute booking and they were able to fit us in they always make us welcome and remember what our drinks are nothing is too much bother
All waitresses nice and smiley except one When we paid her the bill she didnt even look up at us never mind smile very poor customer interacting
Our family lunch was ruined by our server who was dour and made us feel very uncomfortable, gave no eye contact all throughout the service even when I spoke to her to start a conversation she just completely ignored me. Rude and dismissive attitude, felt like we couldn’t ask for dessert, her attitude was disgusting and at the end made us feel like we had to get out straightaway and while forcing the card machine on us I paid and while the machine started to print out my receipt she turned away from me and just dropped the receipt which land in my lap.
Excellent surroundings, service and food. Well worth a visit for any occasion
Excellent food, service, ambiance, staff and all at a reasonable cost.
Some of the food had to be sent back as it was not heated properly. Some staff had a brusque, almost unfriendly attitude. Very unusual as we have used the Richmond many times, food and service are usually well above average.
Food absolutely delicious generous portion sizes great service will definitely be back
It was a 70th birthday celebration. When I took up cake in afternoon I was impressed that they took a note of name of birthday boy & sang Happy Birthday with his name included later on. Meal was delicious. Atmosphere & service was good. Would recommend.
We were seated at the back near the door and air con. It was quite cold . Starters came very quickly we then had a 40 min wait for main, had to ask twice where the food was . Food was very good and tasty .
We had a Great meal good service definitely be back.
Good value for money, food is always very good. Lovely restaurant
Service and food excellent...can’t fault anything...good choice on menu and reasonably priced...already booked for a return visit...
Friendly staff, efficient service, clean establishment and tasty food, recommend.
Lovely 2 course meal from the lunch menu. Food was lovely, service was fast and attentive. I was surprised at how lovely it is inside, although toilets could use a wee revamp.
Gorgeous food,helpful staff,the only problem was that they give out the carry out food at the same desk as the one you let them know you’ve arrived for your booking.Not really an issue but feel it should be separate.
Always great food and great service from friendly staff. Nothing too much bother.
Food lovely as always but service far too slow.We had to wait ages between courses
Great meal and service highly recommended definitely be back soon
Lovely meal just what we need. Good food, great company x
Wonderful food and service. One of our favourite places to eat.
Nice atmosphere and excellent food and service. Would go again.
Great food and service. Pre theatre menu excellent value .
Easy to book. Lovely table. Food was delicious. Service was excellent.
The best Chinese. Great food and great service. Thanks as always.
I’m not usually the type of person to post a negative review but I believe that in this case that it’s warranted. My family and I recently celebrated a parents 80th birthday here as a result of being there for previous occasions. The main issues here is that we were a party of 15 who were allocated 2 round tables next to each other meaning that some of our party had to sit with their backs to others unable to hear what was being said or join in the conversation. No prior notice of this was given despite the booking being made weeks in advance. I believe that some discussion could have prevented this problem from occurring. In addition, while the rice was being served by staff, one of the party asked for an additional spoonful of rice. The waiter, quite rudely in the opinion of those who heard him, stated that only a small spoonful would be given. I made no issue of this at the time but the guest was clearly embarrassed and angry. Considering the meal came to a total approaching £400, this was clearly a petty and extremely disappointing way to treat a paying guest. I chose not to make any representation to staff as I did not want to cause a scene but I can firmly state that my family and guests were extremely annoyed and disappointed when they found out. Needless to say, it is very unlikely that we will give them our customer again.
Always enjoyable at R.O. food so good. Staff very pleasant.
Overall very successful. Went with friends who enjoyed it as well -
Lovely meal staff attentive and pleasant nice dinning experience Thank you
As always good, service and staff were excellent. Will return
Great as always. Great food at good prices. We'll be back