Portofino - Hanley

Walked out without ordering, place was half full of very loud people just sitting there drinking , on the way in was barged past by adelivery driver on his way out, wanted a meal at a nice upper-class style restaurant, couldn't even hear my wife across the table, so not classy ,can't comment on the food as didn't bother to stay and order. It was reminiscent of being in a pub bar. Won't ever bother again.

Lovely welcoming and perfect service. Food was absolutely outstanding. 5* plus

Consistently good food. We always go there when we go to the theatre.

Great service and food, will definitely be returning very soon

Lovely meal and friendly service, will definitely be returning soon

Beautiful food in a beautiful restaurant. The service was excellent.

Excellent restaurant the food was absolutely delicious, piping hot, easily one of the best Italian restaurants for miles. Service was excellent, staff and owner very attentive to their customers to ensure you aren’t waiting around for table service. Very very quickly served food, it was outstanding and high quality. Came for an evening meal with a last minute reservation.

Needed a place to eat before a concert at The Victoria Hall. Searched online and this app appeared. Wasn’t sure of where to eat and Portofino popped up. Visited for the first time. Was very impressed! The restaurant from the outside you could arguably say it isn’t as attractive as the inside but don’t let this affect your decision to eat here. It is literally a two minute walk from The Victoria Hall so VERY convenient for theatre visits. Opens at 17:30 but was open to customers before this time so no need to wait outside. The food was so tasty and fresh. It came fast with attentive service and a great environment, even lighting the candle at the table as soon as sat down. Warm, nicely presented and almost cosy interior. Sat in a booth which could be more intimate and comfortable than a table mid-floor. Would certainly recommend this place and should I visit Stoke in the future, will definitely eat here again! Thanks for a great meal to start what was a great evening!

OK food at a reasonable price - from lunchtime menu. Lacked any real subtlety or novelty in regard to flavours but very good value for money.

Friendly staff. Amazing devour and nice ambience. Good quality food. Nice portion size. Prices are good value for money

Great food, excellent service. Liking the newly refurbished dining area

I love it here and the newly refurbished decor makes it feel vert stylish

Great service lovely food freshly prepared. But don’t think they knew about the booking I made online!!!

On entering the downstairs was completely under renovation - and the bar not properly open - food was ok - service good but not as previous - has it been taken over?

Great people, great food, great service. The whole family enjoyed it!

Second visit within a week. Impressed. Very polite staff members. My food was delicious and very filling.

Amazing food and fantastic service. Prices were reasonable too. Thanks

It’s a very good restaurant. Didn’t get what I wanted originally but the alternative was equally good and well prepared

Lovely restaurant staff very pleasant, food is of excellent quality and portion sizes perfect

Food was amazing. The waitress was very attentive, polite and made our children feel comfortable and they enjoyed ordering their own meals. Will definitely be back.

Amazing food really enjoyed it :) I’d come back again

The restaurant smelled of open drains ,we realised it was coming from upstairs,, There Pepsi and lemonade was flat and the food was average at best won’t be going back

Food was lovely the lady who served was very efficient

Excellent welcome and excellent food!! Very well priced and excellent service!! First time we’ve visited and we’ll be back!!

Great food, great service and a great atmosphere. Excellent restaurant

Really friendly staff and great food. The service was really quick.. I ordered the pizza and it was divine. will defiantly be going again!

Amazing food, reasonable prices. Service next to none. They have really gone to the effort to abide by social disancing laws.

Very nice food and drinks and goof service aswell !!

I love coming here the food is always amazing and the staff are super.

The food was excellent, service was great. My only criticism is that the food was served on a wooden paddle, so when you cut into the food you are also cutting into the wood.

Food was warm and very good! Waiter really friendly and very good! Loved the raspberry cheesecake!

Staff very attentive food fantastic what more could you want!

Very friendly staff and a nice experience all round would definitely visit again

Very pleasant atmosphere, lovely staff and delicious food. Thank you

Lovely food. Very charming, accommodating waiter. Would certainly go again.

Can’t recommend this place enough. Fantastic setting, service and food. My mother who is very particular couldn’t find anything to complain about, that shows how good it was. Would definitely return if in Stoke again.

main man a bit full on but all staff very attentive. good service, good food. good visit.

Excellent helpful and friendly service. They even sang happy birthday

Perfect location for the theatre, lovely venue and good food

Excellent food and service from friendly staff for the pre-theatre menu

Enjoyed interaction with staff....felt welcome. Thank you. Will be back.

Yet again, another good meal with really good waiting staff

amazing, the best restuarant experience i've ever had! amazing food and presentation is 10/10

Excellent food and ambience, well worth a visit to portofino

We visited at lunchtime, the food was excellent and the staff were lovely.

Food and service was lovely. We were sat upstairs which is a little lacking in atmosphere.

Great decor and atmosphere, lovely food and amazing staff. Would definitely recommend.

Food was excellent and the staff very friendly. I will certainly go back

Good food and friendly service. Will recommend to friends and work colleagues

Lovely food, place and food. Great value for Money, I would highly recommend.