Hot 'n' Juicy Shrimp - Dulwich

The staff was rude. I went there for my 21st birthday hoping it would be a good experience. I called in advance saying i was running late and they told us it was fine as long as we left at 5. We was aware that we had a certain time slot and had to go at 5pm. We ate our food and wanted to rest a bit after as we still had 30mins left, the staff were talking loudly about us and discussing who is going to tell us to leave. The place had many empty tables and were desperate for our two seater table. We had someone come over and tell us we had 20minutes then she came over with the drink bill. Then the manager came over taking our cups away without asking if we was done. Talking loudly about us and laughing was rude and not nice for us as we had travelled a long way to come for the seafood boil. Was overhyped and not worth the travel for the experience we had. Overall experience was not good and wouldn’t go again.

Love that there’s a black owned seafood restaurant, but honestly don’t think it lived up to the hype. Everything was quite average and the servers were very hard to catch, especially when trying to ask for cutlery to eat my sides.

Great food and exceptional staff. Would recommend getting the shrimp deveined though as it takes up so much time and everything is delicious, so you want to eat fast!

Good restaurants best in London great food and drinks. And

Rude staff, no folks, have to pay separate for food and drinks. Mum has Alzheimer's and they want ypu to order on line.

Took my kids who were to trying some seafood. Easy to follow the menu and order food. We each had a different boil bag and were happy with our choices. The mac n cheese was original. The drinks (mocktails) were slightly lack luster for the price could have been a lot better… overall experience was good… atmosphere was good too

We waited an hour for food and our starter did not arrive, when we chased we were told it had run out and we had to choose an alternative which came with our main course. The service was not great, not enough attention to tables, our waitress went on a break and there was no replacement….

Lovely seafood mania, calamari starter was quite raw, mai tai cocktail very nice.

I introduced 2 of my friend's to seafood boil. I am very particular in the service I receive. In all honesty the service could be improved. Diners should be told they need to scan the QR codes on the table to place an order. Overall the food was good my friend's enjoyed the experience

Food was delicious, very flavourful. Service was great and staff were always on hand to assist me with queries

It was a good experience, great food. Seafood mania was a bit pricey but worth it

The whole experience was great! Definitely worth coming back! Lovely service

The food was very, very nice and delicious❤️ staff was very nice

Loved the food it was amazing the staff were very friendly and easy to find the location

After 20 min waiting on the table we been told that you have to do the order by the QR code on the table, very poor service in general

The staff were very friendly and attentive. Food was delivered timely and tasted well. The atmosphere was really pleasant and relaxed and would be happy to return

The staffs were very well coming and helpful. The food was absolutely 10 out of 10 I would recommend it to any real seafood lover.

The seafood boil was delicious and the customer service was even better! I would go back again, but maybe next time I’ll eat a little less food 🙃

Great food! We love every bit of it! Seafood was fresh and well cooked and the sauce was super tasty! We definitely recommend this place!

Excellent customer service, great tasting food. My boys and I had a wonderful dining with awesome music not boring at all. You have to experience it to understand It's something everyone should enjoy great atmosphere.

Wonderful food! Also restaurant staff was lovely! Everything amazing, nice

The food was delicious Thanks you so much for that !

I felt welcomed from the moment I entered the restaurant, until I left. Every concern of mine was handled with the upmost care and I left full, happy and thinking about my next visit!

The staff worked swiftly and attentively pulled together as a team very polite and informative. The food was delicious and devine mocktail was sharp but refreshing. Our experience was really good if not amazing. Puddings and desserts is a must I trust and believe you could make it work when you’re ready xxx

Food was great. Love how you scan and order so you can take your time to order. Food tastes great and love the music. Staff are also friendly.

We went along with no high expectations as we thought the seafood might be over cooked, but we were very impressed as this was not the case. The seafood was cooked just right. The marinated food was very tasty. We thought it was also very reasonably priced and will come again.

Absolutely amazing staff. Was late due to train delay and they did everything they could to accommodate us when we got there. Food was great no complaints at all!!!!!

Loved it all, food was amazing, service was quick and friendly, just the music, a tad too loud for my liking, made it hard to hear the stuff and dinner companion. All in all, a great experience though.

Incredibly busy food took an hour from when we ordered, several items missing from the boil bag as not available and replaced with “free chips” no refunds offered

Was sat immediately, however the order took over an hour to arrive. We had to ask when the food was predicted to arrive. Food was lovely once it did arrive and despite timing issues, would recommend. Just know you have to chill.

Food came out boiling hot and flavours were nice would eat again! Service was good and waiter polite

This is the best seafood I've had in London and the staff were so attentive and friendly. Also the cocktails were great.

Really great food great amosphere really happy and nice staff good place

Welcoming at the door to take order very rushy as for the food it was ok definitely had better

The crab and prawn dish was plentiful and also potatoes and 2 sweetcorn, excellent value for money, had the classic sauce wonderful flavor. The Mac n Cheese to die for 10 out of 10. The staff were friendly and welcoming. Nice atmosphere too.

Wednesday was my first experience at Hot 'n' Juicy Shrimp - Dulwich. Before i closed the door my host josh was so welcoming and friendly. Josh and NinaRose made me feel like a VIP guest with how attentive they were to me. The seafood boil was the best one i had in south. the seafood was so fresh and delicious. lets not forget the cocktails yummy. overall best first impression 10✨✨✨✨✨I will definitely be returning. Thank You Josh, NinaRose and the rest of the staff you guys were incredible with your customer service. Great Food paired with Great Customer service equals Fantastic Experience ✨✨✨✨✨

The food was amazing and service was so good! 100% coming again

The food was to die for !! Best seafood boil I’ve ever had, the drinks were amazing . Definitely go again. The service from staff was fantastic made to feel very welcome and comfortable straight away. Made sure we wasn’t cold. Loved the atmosphere of the place, has a little twist to the drink being Caribbean style. Definitely worth going

It was a good night out and great food, thank you

Me and my partner wanted to come for ages and it did not disappoint. Amazing flavours and good portion sizes (would suggest upgrading the sausages). Would definitely return and recommend to others.

Overall a nice evening, staff were very friendly and helpful. One of the orders was wrong, it was amended quite quick and we enjoyed the food.

We loved it, amazing food staff were so lovey. A young lady called Paris served us and she was so sweet and welcoming. Definitely will be going again.

Amazing food. Service was good and the staff very helpful.

I must say what an amazing restaurant with a great atmosphere a beautiful energy and great food. The boil was really good and the oysters were fresh. Every member of staff had a smile and I would recommend this restaurant to any person looking to try a seafood boil. 10/10 every which way… thank you guys 🙏🏿

Great lobster and skinny leg crabs. Prawns pretty good too.

The food was great but waiting time is about 45 minutes for a seafood bowl (I went around 5pm on a Saturday). Would go again! The noise and atmosphere rating are based on me being an introvert.

The visit was good, just the communication barrier was a problem, not being able to contact the restaurant over the phone was the only issue that I had. I will definitely be coming back as I was so satisfied with the food.

The service was not too great, they need to be more friendly.

My food took very long to come I had ordered 2 calamari’s and only one came out… instead of another being made and then bought out, the staff just stood and went back and forth with each other about where the other calamari went. I ended up waiting for almost half an hour for my starter. We ordered chicken wings they were meant to be lemon something flavour and it had no taste what so ever it just tasted fried. I had baby squids in my calamari and I also had rings of calamari the sizes were inconsistent I’m not sure if this is normal but it seemed as though they threw in random parts of the squid in and cooked it. I have never had calamari served like this. When staff were asked about food times they said they would ask and find out 3 staff said this and never came back with any info. The sea food boil was okay they have large portions it’s very filling but I picked hot flavour but it tasted regular. Overall the people are nice but communication between staff needs to improve so they can give customers correct information.

It was a great experience. The waiting time not too bad considering. The staff are great. The food was delicious. The only thing I would say is the food would be better served in a bowl not eating from bag. I don’t buy into that concept.