Côte - Hay's Galleria

Food was very good and so was the environment. But the place was clearly under-staffed and the waiters/waitresses were clearly over-worked and struggled to deal with a full restaurant. Still they managed to keep a professional attitude and remained friendly and outgoing with a good attitude. However, it was clear that new staff needed more training. I had to stop a waiter from filling our wineglasses up to the top!!!! And there were other minor things that could be improved with proper staff training.

Lovely location. It was a beautiful hot day so we sat outside. The food was great. The set menu is very good value. Good service.

Very noisy environment making a dinner conversation difficult; service was 'rough' and lacking any attention to detail. Food was tasty, but nothing I was rave about. Overall a lower quality experience than Cote, Islington

The food was okay, quite standard for a chain, but my main complaint was the service. It was so so slow, even waiting for the bill took ages. I know this is a busy and central location but you'd think they were prepared for that. Then they cheekily add the service charge onto the bill!

Food was nice and not bad price Waitress was a quite moody and when first ask to see the specials and set menu was told that they don't set menu despite an offer on the board outside. Eventually got the menu for specials and set menu but it wouldn't hurt to smile everyone in a while

The wait for a table outside was 30 minutes even though i gad ore-booked fir 7pm. I think you should revuew your system so that a pre-booked table with a request for outside can be made. The wait was far too long and irritating when I had takaen the tume to ore-book

Great food in a great location. Patient waiter for our party of ten. Have us time to consider our choices. Thank you for a very enjoyable family get together evening.

Very good service lovely food for my birthday celebrations. As a regular here the standards are always very high. Would come back again and recommend

We had a lovely anniversary Merel with my parents. All the dishes were well presented and delicious. Service was good and we will have no hesitation returning.

This restaurant is in such a lovely setting try and get an outside table if you can and weather permits! There early evening menu is such. good value and delicious, the service is always fabulous too. Highly recommend !

Excellent food and service - and wonderful to be able to sit outside on the terrace overlooking The Thames in the sunshine. Highly recommended for a special celebration - it was my birthday!

Great service from the staff and the early bird menu had a great choice - although be aware that portions are small, Would recommend this restaurant!

Good brunch and a excellent place to catch up with friends. A good place to talk. Reasonably priced and good friendly service. Only 10 minutes walk from London Bridge Station.

The food was lovely as always but the restaurant was very busy and the service painfully slow - we had to ask for everything several times. It was also very hot so quite uncomfortable - clearly issues with air-con. I dine here regularly and have always been happy but unfortunately this evening was not the best.

Excellent, friendly service; good food; fab view of Tower Bridge and the river; great value for money. What more could you want on a Thursday evening?!

The food and setting were good, but clearly under staffed. The ladies toilets were also pretty foul, which never fills you with confidence. Bit over priced for what it is.

Cote is fine. It doesn't excite me as a restaurant. It's just a reliable, mid-priced chain. We appreciate the nice bottles used for tap water and the variety of food.

Wasn't happy that staff allowed an American lady who wasn't a paying customer to use their free WiFi to conduct a full job interview by video link "very loudly" in the middle of the restaurant which was close to us but loud enough to disturb everyone eating. We were having a wedding anniversary meal and it completely disturbed the enjoyment of our meal rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Really lovely setting by the river with a great view on a clear evening. Food was great and our waiter was lovely and very attentive.

Excellent food .. terrific value .. lovely location overlooking the thames . The set menu is terrific value for money and the service also is very quick and efficient

Good quality food at good prices, the set menu is excellent value and they don't scrimp on the portion size. Wine is reasonably priced and always given plenty of table water without asking.

Good ambience price reasonable with good choice of main compliment with very good desert and location is fantastic sure will go more regularly and introduce to friends as well

Nice food, good price. Went for the early menu (before 7pm) so was very reasonably priced. Food was tasty and well cooked would definitely come again.

Great location, friendly staff, good weekend offers with a great view of Tower Bridge. The service is efficient with a good choice of food and drinks

Hadn't realised that there was no lunchtime set menu at this branch of Cote so meal was more expensive than anticipated. However, good food with a pleasant waitress and no rush for us to leave. Overall, good.

Great food and atmosphere. A very minor criticism is that theservice was at times slow, however they were very polite and helpful. I would go again and recommend.

Fantastic really love everything. Very nice. Was great. Will go back. Enjoyed it all. Very cool. Is this the best. Going back soon thank you.

Good food, although found the service a little slow - we were in the outside area and had to look for the waitress a number of times.

Excellent food and excellent service from our Sardinian waiter. My wife had the June special salmon and I had the Breton fish stew - both excellent. We followed that with a chocolate fondant and cheese plate, which actually had interesting and tasty cheeses - full marks for that. A most enjoyable meal and we will definitely be back when we are in London again.

Great service and good value for money. I would certainly go back there again in the future. Ideal, location especially for a breakfast meeting - thank you.

Thoroughly enjoyed the meal and the relaxing atmosphere. Great service, friendly and attentive staff. Meal was cooked to perfection. Highly recommend the establishment, will not disappoint

Good restaurant, not expensive and good position, view on the Tower/London Bridge. It's a "French" restaurant, they make Moule Frite, Calamari, you can go, it's a good restaurant.

A great restaurant x lovely waitress x Fantastic views !! Had a issue with one of our meals - this was sorted !! We have Been to this restaurant a few times would 100% recommend

Good food and wine on offer. The service was, if anything, a little intrusive at the start but at the end of the meal I strangely had to wait 10 minutes for someone to take payment!

Pleasant staff, efficient service and good food at a reasonable price. We have been to this Cote before and the standard is always excellent. Thank you.

We arrived at little early and were still given a table outside overlooking the river. The waiter was good, we were not rushed and there was a nice gap in between courses. There were four of us who all chose different options but the outright winner was the fish stew. Wine reasonably priced considering the location. £25.00 a bottle which was £11.00 a bottle cheaper than the Sky Lounge in Pepys street. I would recommend this venue for a chilled out evening by the river watching the world go by.

We had a table outside at the Hays Galleria Cote on a lovely Friday evening. Very busy but not too noisy and great view of the river. Food was the usual consistently good Cote standard. So a 3 course dinner for 4 plus extra starters, glasses of wine, a couple of ciders, three coffees and service came to £112 - great value for such a good location.

Disappointed with the mussel starter as too many were inedible being closed. Spoke to the manager who did not seem interested . Rib eye steak was average

Very nice staff, friendly and helpful. When it started to rain they help us to change a table indoors. The food was amazing!! I would come back!!

I am vegetarian. I had a nice mushroom soup. I also had spinach and cheese sausages. These were two very small pieces of savoury accompanied by a lot of excellent saute potatoes. My friend is not vegetarian. She had fish soup and fish stew, and enjoyed both of them. So, a mixed review!

Great service ,friendly, knowledgeable staff and excellent food at a reasonable price. Excellent wine list. The Cote Hays Galleria location is right by the river very attractive location

Always good dining experience with Cote! Great food and selection of wines! Great service all the time. Cote will always be my go to place for get togethers and catch-up sessions with friends!

Normally I'm happy with food and service. Plus it's lovely location. This time our food arrived at different times (it was 2 of us) and waiter did not put any effort to make its better. My friend had to wait for my main to come; a bit upsetting.

good menu , friendly service but a bit more chaotic than usual in the entire place due to new staff or management or too many customers?

Good food well presented and efficiently served by friendly staff. Good selection of menu options and wines. We were a party of four and we all enjoyed the experience.

Excellent service and food. Service staff could not have been more helpful or friendlier. Fourth time of going and like a little haven in centre of London.

Service was a little slow to get going and took a while to get seated. Food was good once arrived and could have been warmer.

Great location sitting by Thames, food was great, prices reasonable, but the service at times was patchy. Definitely would go again and enjoy my Coté staple diet of Calamari and Steak!!!

Very good, much better then our local cote, food was great,chicken not overcooked. The Service was very good and would go back when in area again.

Great lunch today at Cote Hay's Galleria, outside. Fab hamburger on brioche and crab salad. Add a fly past and a gun salute for the entertainment (Queen's official birthday). Great day out.