Carluccio's - South Kensington

Staff were great and really looked after our every request

Great local Italian. Food often overcooked but fresh and well priced.

Staff brilliant, food excellent, service fantastic despite it being a packed restaurant. Will always recommend this place.

Very efficient and friendly service and the food was delicious and perfectly timed.

I’m so glad that I made a reservation in the South Kensington restaurant for a family gathering of 5…Fabulous in every way: lovely, festive atmosphere, great quality of food that was presented and served beautifully. We had great service…a very friendly, enthusiastic and helpful waiter.

Lovely friendly staff. Really nice meal. We are so sad that the Carluccios chain has shrunk so much. We shall return to the South Kensington branch soon.

excellent. Great service, well cooked breakfast, good value. High recomended

The restaurant is a nice place and location and was very busy, lots of loud children 😂 when we arrived. We were attended well upon arrival, which we arrived 30 mins early but were seated. The waiter was good and attentive also. I ordered a Tuna Salad, the potato’s were cold as if were sitting all day. Tuna was ok, but I’ve had a lot better. There was literally one anchovy in the salad. The fries were luke warm cold. So overall below par to expectations. I ordered a beer, which I noticed after drinking was past its sell by date 😮‍💨. Overall it was ok but some issues.

Amazing food and service Good portions will come again soon

Our waiter, Fabrizio, is as great as the food we ate!

I absolutely loved eating here, and the food was brilliant.

Service and food excellent as always. Bathrooms are disgusting, and have been for some time. Could they be regularly cleaned/checked? And freshened up too please

Exceptional food we all agreed, be it the Sea Bream, Duck Confiet (a new addition to the menu I believe-please keep it) or Veg option. The Orange sauce for the Duch was sensational and the potatoes done to perfection. Wonderfully seasoned with Rosemary. I asked them to leave out the Garlic and they did! They went the extra mile and gave me some Fennel Salami and Parma Ham from the Kitchen at retail price, to take home, which was beyond my expectations too! I recomend this restaurant. South Kensington location is ideal too- A perfect Day!

Excellent restaurant and very attentive employees. Lovely meal and would return

Tasty dinner, medium portion sizes, little bit on the pricey side.

Fast and efficient service. Good location and choice of food.

Last time 2 years ago we had a ver poor meal with indifferent service. Last evening wa quite different with decent food- the sea food risotto was excellent- and the service quick and responsive

Supper before the Prom. A very dependable place to go.

We always enjoy Carluccios but we were disappointed to find the kitchen was closing even though we had booked a 10pm time slot in advance. Perhaps on line bookings should be updated with this information.

Delicious food and great service - a most enjoyable meal.

Worn-out cafetaria atmosphere. No yoghourt. No fresh fruit. No granola. No brown toast. Fruit juice from a box. Very small sized portions. This is unacceptable for a breakfast place.

We had pre-booked so no need to queue. Staff were very busy so service was a bit slow but not a problem as the food was very enjoyable.

The staff were extremely busy but we were made to feel valued.

Was seated very quickly but was then presented with our side dish as a starter and left to sit there for 45 mins to 1 hour waiting for our main meals. Food was okay, didn't fully enjoy my chosen course as tasted burnt in some areas. We were then charged 12.5% of our bill as a service charge which felt this was very steep considering the 'service' we received.

Very pleasant- good service nice menu reasonable price so all fine

Good food and atmosphere. Staff very obliging. Staff very attention e

Carluccio’s never fails. Always lovely helpful service with personal recommendations from wait staff which also never fail. I love going there.

The restaurant is seriously under staffed. We had to wait ages for our food to arrive. The waitress did apologize, explained the situation and gave us some complimentary olives while we waited.

Good overall. Will use again... Good overall. Will use again...

Relaxed vibe, diverse menu, and fast service. Great for family meals.

A Cozy ambiance, delicious menu, excellent service. A lovely place for brunch.

We got a nice table. Initially it was hard to get staff attention. There were a few staff but all seem to looking away in their zone. Had to wave a lot Finally Melina took our order, and she was great. Proper hostess. The other staff need more training. Melina literally saved the day else it would have a bad service. She is great

Nice food and waiters but very noisy and small tables especially if there’s just two of you the girl at the entrance won’t you let you choose and stick you in an awkward place that suits her…

Food was delicious, while the staff was both courteous and helpful.

Perfect! great service, food, prices and completely coeliac safe! I’d definitely recommend

Service was very good. Friendly, attentive servers. Food was only average.

Thoroughly enjoyed the food, ambience & service at our visit this evening. Thank you.

very nice service and super prepared dishes I highly recommend these restaurants

4 adults 4 children, ordered food pretty promptly once we got menus, took 55 minutes for them to bring food. People nice but absolute nightmare service. Food very average microwave lasagne etc. Vegetarian pasta was okay.

There was six of us. We arrive early and our table was already for us. Great service and the food was excellent. Always come when we go to the Albert Hall. See you in the near future.

Great food, good service and affordable. Will happily dine there again

We had an enjoyable meal with family and close friends. The attention given to small children and our paricular wishes was exceptional. Thank you

Nice food, too busy, tiramisu wasn't the most tasty unfortunately

Food was unremarkable. This was the first time since Carluccio’s went into receivership and were bought out of their debt. It’s not the same place although the brand name is the same. Pretty ordinary.

We visit London each year from Australia and always dine at Carluccios in South Kensington. It’s always been busy and bustling with energy. This visit was different. It was only about a quarter occupied on a Saturday night at 7pm. The waiting staff needed some additional training. They were removing plates etc whilst one of us was still eating. They bumped us placing crockery but no apology. The table was not laid properly with no salt or pepper mill. We needed to ask for them. The food tasted delicious but seemed to have been not freshly prepared. We were a little disappointed. I hope its standards are not slipping but it seems so. Maybe this is reflected in the attendance.

A very busy restaurant the staff did well and the food was good

Fortunately we booked for 1700hrs, slightly before the rush. But hey, the food was great (beef ragu and my friend had the duck), and the service was friendly from the smiling guy that served us. Keep the prices reasonable and the quality good. We will return soon.

Great friendly service.great choice of food good location as well

The food was lovely and the waitress who took our order was great. After our main courses arrived, however, we were completely forgotten about. We had to flag someone down to ask for the dessert menu, and later had actually to get up and find someone to bring us the bill. The restaurant was half empty. Why was no one taking care of us? Everyone was filling salt cellars and cleaning up. But we were paying customers who hadn't finished their meal.

My wifes food arrived cold We then had a loud mouth unpleasant man with his 2 unruly children put next to us We wont be going again to Carluccios