Treehouse Bar and Kitchen - Otley

Food good value and service good but a little bit of a wait for the food.

The staff are very helpful, food was lovely well worth it.

Everything was great except for initial service which was very poor after front of house took us to our table. The waitress was slow to attend to us and did not know the difference between beer and lager, Nor did she know what beers were available.Front of house quickly reacted to the situation and put an excellent waitress to our table . Her name was Leah. Food was superb and will definitely come again.

The food was lovely but the service was slow.. we had to keep asking for things such as someone to get our orders, someone to come back with the card machine

I originally booked a table for two but last minute our daughter wanted to join us. The staff were very helpful and managed to swap a a table for us. The food was lovely. But drinks a touch pricey. But overall a great night out

What a shame, Great little venue let down by the service and the food. Waited for ages to get asked for a drink when we arrived, decided to go buy myself and buy some drinks. Then we waited an hour and 20 minutes for our food to arrive, when it arrived despite everybody else having huge Yorkshire puddings, we were given a tiny Iceland looking Yorkshire pudding, after asking the waitress why we hadn't got got a you should put in like everybody else she said she would check and come back, she never returned. Definitely won't be going back.

Table booked for 6.30 didn’t sit down until 7pm. We had to ask staff what was happening, no sorry from staff just getting your table ready! Then wait 20mins for staff to come over for drinks ( when finally seated) we thought we better order food at that point. Food ok when arrived. We were told they had a private event on upstairs of 100 people! They just couldn’t manage. Won’t eat here again on an evening!

Great service, lovely staff great atmosphere well done thanks for a great night!

One of the best first visits -0 food great and service excellent - well done to all..

Really liked the atmosphere and the menu was great. Disappointed that they had ran out of Sunday Roast at 5.45 pm

Good layout, helpful friendly staff, decent food, worth a visit

The experience was good however I ordered pizza which needed to be sent back as it was just warm, not good enough. The pizza was returned after being placed back in the oven and was then hot, as it should have been at the start. No offer of any reduction which was disappointing.

Get no complaints from me,the food was awesome. Thank you

Fun place but food terrible , dry and tasteless . Would have mentioned but never asked!

Noisy difficult to have conversations when a quiz is happening and your not involved ordered vegan meal and was served non vegan so had to be changed waitress didn't understand drinks order

We had 4 different meals and each one was terrible overcooked cold tasteless. Very disappointed. Will not be going again

Lovely place, I've never been before, great food, service and price.

Really nice atmosphere and food was amazing, pornstar martini was really nice will definitely be back!

It is a lovely bar with a great atmosphere. Great table service!! We like that the food took a while to come after ordering as it gave us time to chat and have a drink first. Lots of TV screens so no matter where you sit you can see one clearly. Would have been nice to see the live act, but we were sat round the other side. Maybe one of the screens could show a live film of them so they can be seen round this side. Would have liked more pasta dish choices on the menu but otherwise good good and presented well.

The live music was too loud too early … not sure about our table either… we kept getting random people just sitting down with us

What a beautiful place, the food was amazing and the staff are lovely

Fantastic place, great food and lovely staff. Would definitely recommend xx

Great place. We came to watch the football and have tea!! Food was great & buzzing atmosphere!

Was my sister in law’s birthday and the staff were amazing and so attentive. The light bites were to die for!!!

Great atmosphere, lovely venue and a fantastic choice of food. Service was excellent and good value for money.

Good service nice food freindly staff Only downfall was just a bit loud

Great venue. Great staff. Maybe a little bit loud when the live performance starts

Food was poor and service wasn’t much better. Won’t return.

We had a lovely waitress but she appeared to be on her own when it was busy so the service wasn't brilliant We waited a long time for our food. The menu is quite diverse. However, It said Haloumi kebabs but it is not a kebab. It was 4 pieces of haloumi on top of a massive flatbread and a little salad. I had to order an extra salad. Expensive for what it is I asked for veggies but they do not serve any - only chips

From walking in and getting served, staff very very friendly, the female who took our order and served the meals for all 4 of us very friendly and helpful as my granddaughter is dairy free she checked with the chef , she was so efficient, we will definitely be having another visit.

Fabulous Sunday roast, the beef was awesome in lovely surroundings

You will probably wish you hadn't asked me . The best thing - the wonderful stone exterior when seated in the atrium area. The most annoying - the noise from the speakers. I personally simply do not want it when I come out for a meal . Ever. And after a while when the dining area got to about 20 + people it was not necessary. Still , i's a good thing to have the investment in Bondgate and bring the building back to life.

The food was lovely and the girl who served us very smiley and polite. Unfortunately she was too far stretched on a busy evening which was not her fault. We had to get up to ask to order food, the food then took 40 minutes to arrive, we had to ask after 20 minutes wait to see a dessert menu and then seek someone out again to pay. There seemed to be plenty of staff but only 2 actually taking orders etc on a very busy evening. It’s a shame as the food was nice and atmosphere good but overshadowed by hunger!

My sons 13th birthday nothing was too much trouble cake taken down before our visit staff brought the cake out to my sons delight the food was amazing all cleared plates great atmosphere friendly obliging staff will most definitely be back thanks treehouse otley

Overall good but we had to wait a long time for our drinks and food. The food was nice but the chips were warm rather than hot. Unfortunately, the quiz was on ( Monday evening) and I’d rather not have that whilst having a meal so will avoid a Monday evening in future. Nice place though and pleasant staff.

Booked for 2pm got served with drinks quickly the food came within 20 mins . It came and it was amazing gif a good bowl of cauliflower cheese. I would recommend and I will certainly be going again

lovely food, good value, nice atmosphere and surroundings and lovely staff. my granddaughters loved the little swing upstairs too

We waiting about 1.5 hrs for food to arrive. Not impressed with any of our meals.

Great food but waited 1.5 hours from when we ordered

Best pizza I’ve ever had, chose the spicy njuda and hot honey pizza and shared some salt and pepper chips which I’d definitely order again. Wonderful venue, wonderful food!

Great venue, Friendly staff, Lovely food. Will definitely be back.

Went for lunch. We were met on entry as we’d booked and shown to a table. Service was friendly and quick and the food was lovely, drinks too. I had a few Pina Coladas. The restaurant has a nice, relaxed feel and all the staff we encountered were equally friendly and welcoming. Will definitely be going again and again.

Went for lunch. We were met on entry as we’d booked and shown to a table. Service was friendly and quick and the food was lovely, drinks too. I had a few Pina Coladas. The restaurant has a nice, relaxed feel and all the staff we encountered were equally friendly and welcoming. Will definitely be going again and again.

We arrived on time at 6.30 and ordered by 7 pm. We had booked taxis home for 9 pm. Our food arrived at almost 8.30 and was lukewarm at best. We asked several times if the food was ready but repeated reassurances were false. It spoiled a special night for our colleague as this was her retirement party. Our bill was eventually halved after a little haggling but I would not recommend this place.

Our table was booked for 7pm. It was very busy and took a little while to order but we did not receive our food until 8.40pm. When we asked about the food we were told ours was next but it still to 40 mins after that point. When it did arrive it was very disappointing. I did complain and was given a discount on our meal but I will not be going back.

Really nice food and good value. We had a lovely evening and would recommend it.

We had a lovely family there an all enjoyed it

Great evening at Singo at the Treehouse, lovely atmosphere, great food and good table service

We came for the Singo Bingo and had a great time. We were served by fantastic staff.

We came for the Singo Bingo and had a great time. We were served by fantastic staff.

our first visit to Treehouse. The venue was very impressive, and the changes made to the building were visionary. The Bar staff served Guinness when a beer asked for, they seemed more interested in talking to each other than to customers. Food ordering was good but the menu was limited, the kebab I ordered turned out to be a kofta, and my wife's shrimp curry was very watery and not sufficiently spiced. Our shared flatbreads arrived at the same time as our main course. The environment is excellent, the service is good, food is below average.

A lovely environment and beautifully presented food. Would love to visit again.