The Swan Hotel Smoke & Taphouse

Great service and great food, in a lovely atmosphere !

Third visit in since September.Will be back later this year

Was expecting the usual choice of sandwiches and cake, but what a lovely surprise when our order came, warm ribs, chicken both smothered in a tasty sauce as well as three mini burger buns filled each filled with a selection of pulled meats. All accompanied by scones with jam and cream, flackjack, caramel shortbread and a slice of cake. Well worth it! Thank you

My only comment would be to others, if your hungry and your fancy pork ribs, I suggest you order a whole if your considering as a main meal ! Half is ideal as an adult starter which I must say was yummy !

Food was good. Service excellent . Really enjoyable as always.

We all had a lovely meal and we're all full

Food not bad. Sad to that no Sunday lunches available at 2:30. Service was poor! Once seated we waited nearly 30 minutes to have our order taken.

Not good at all yet again we will not return

Lovely food lovely restaurant and staff Prices are good for the quality

Lovely people, lovely service, lovely food. Not much more to say. Just lovely!

Absolutely brilliant food is fabulous very friendly and accommodating can’t do enough for you ❤️

A nice welcome recieved, gluten free options available which is a bonus and food was lovely.

Lovely food, friendly staff, reasonably priced shall definitely return soon.

Love eating here as we have done a few times now so booked for afternoon tea, I have to say we were overall pleased with the food but not as impressed as we felt we should have been. And it doesn’t match the quality of the main meals unfortunately. The let down was the cold meat rolls, we expected them a little warmer and the jam for the scones was very cheap. I am sorry to write little things like this but we feel small improvements like this would matter to us. It however wouldn’t stop us returning for main food again!

Lovely food and good service. Couldn’t fault it. Will be going back soon.

35 minute wait for food is unacceptable and the toilets could do with modernising. Food, when served, was good quality.

Came for a leaving do, everyone enjoyed their meal, the waitresses were very attentive. The room was a little bit dark, that would be my only negative.

The staff were friendly and very acommodating but the service was slow as I thought that there weren't enough staff. Not the staffs fault.

We had a lovely time. Good food and good service.

Food was great little slow taking orders and between courses but had a nice relaxing experience

Great food and service. Highly recommended for a good meal

Amazing food great place on the river and friendly staff

Love it here..huge value for money..excellent food and the staff are extremely friendly and go above and beyond..highly recommend!

Thoroughly enjoyed the food, we both had a starter and a main and we were pleased with our choices as the mains we both had a burger which was delicious. Good value for food and drinks and waitresses were helpful.

The staff were polite and the food was delicious with a great range of choice! Just a little bit dark and outdated upstairs and lacking an actual drinks menu. I would have loved a fancy cocktail to wash done the excellent food!

Had a lovely meal with the family could not fault it!

Food, service and atmosphere were great. We’re already planning our next visit

It was a nice meal, decent prices, invest in air conditioning.

Was seated in the bar, had to request to order food as was waiting a while. However the food and drink were enjoyable and plentiful

food was nice however the flies were really off putting.

Very good menu choice. Food was lovely & good size portions. Drink service slow. Staff friendly.

Went for our 25th wedding anniversary meal, service was very slow, had to order our drinks at the bar in the end as we gave up waiting to be served at the table. Lots of flies around the table inside and had the smell of outside smokers wafting in on us. Steak was lovely and staff were friendly but left feeling very flat and not as though we’d had a special evening.

Pleasant staff well flavoured food a little dark inside not good for people who are unsteady on their feet

Lovely food, friendly staff, very helpful with our gluten free friend.

Great location by the river Food was very good ad expected Staff really friendly and helpful Beer selection also very good Will return

The food was good and was served quicker than we had thought. Staff were friendly but sometimes not as attentive as we would have liked, for example we had to ask twice for the bill

Very pleasant staff and five star food and lovely atmosphere.

Perfect setting and lovely meal . Staff very accommodating . Enjoyed it so much

Very good food was great and service good, would go again

Fab Sunday meals. The staff looked after us really well

Staff we’re incredibly friendly and attentive. Food was amazing and cooked to liking, lots of options on the menu and service was fast. Highly recommend and will be returning!

Service was poor. Food wasn’t available. Felt bad as couple before us were still waiting for drinks after we had ordered food. No wine glasses had to drink out of tumblers. Table wasn’t cleaned from previous guests. And bill was wrong at the end.

Service was appalling. Definitely won’t be going back. Staff were totally unconcerned when we complained.

Long wait for service & everything over cooked. Very disappointed.

We and visitors and decided to take them to the Shakespear for a meal, they loved it.

Staff very friendly, nice atmosphere we all upgraded to 10 0z rib eye but had small thin piece of steak over cooked all the other food was tasty but as we had had a groupon offer we assumed that this was all that could be expected, cream on liquer coffees was sour and off but they had no more cream left so hade to make do with a regular coffee instead..

Great food, good value, friendly staff. 2nd time we’ve visited, will definitely be back.

Dirty and run-down. Poor quality food. Won't be going back.

Great food but the restaurant service was a little slow

Food was good, service good enjoyed our visit Worth coming to eat here