The Swan Hotel Smoke & Taphouse

Great staff who were under a lot of stress but still delivered amazing food

Friendly and pleasant staff, well spaced tables and I observed staff cleaning them well between customers. Nicely cooked steak and lovely hand cut chips, will certainly go again

Team were all perfect, service was fast, safe friendly environment-I’ve eaten here several times before but honestly, this time was my absolute favourite I’ll be back again :)

Dirty x doesn't follow the new rules for covid x very salty food x only good thing was the nice waitress x unfortunately won't be going back

Food and customer service was amazing! Will be visiting again soon, qould like to see shorter wait times but appreciate that it was packed tonight!

The service was great at the start of the meal, friendly and efficient, then the food was brought out which was lovely, real good meal. Then the service went downhill, we were sat with empty plates on the table and left waiting to the point we asked for a dessert menu and then had to ask again for the bill. Cleanliness was followed although the window ledge and frame needed a clean and dust.

Uncooked burgers, ribs provided that could not be taken apart to eat. Food provided prior to cutlery. Dessert was nice.

The food was tasty, however without the eat out to help out I feel this would be overpriced. Service for drinks was very slow but I could see that they were quite busy, and with new COVID rules in place this may make the process slower, but they did get two drinks orders wrong.

Amazing food and staff are really friendly. Love visiting the Swan always have great service and lovely food.

A meat eaters delight, if you love smoked or bbq it’s a must

Liked how we were given a choice of where we wanted to be seated at. Also their brownie dessert is so scrumptious!

Brilliant service friendly gave advice on the food highly recommend

Great food and great service as well as great prices

Lovely date night. Fab food. Great service. Will be returning soon.

Food fantastic as ever, helpful and timely service from the staff even with the current circumstances

Good food nice atmosphere quiet due to current situation but didn't effect overall experience, if anything improved it slightly as we could talk and hear each other.

cood and staff a.azing and location to food ca.e was lovly

Great food and service, felt more than comfortable given the current environment

Love the food , the atmosphere, even with these challenging times its still a pleasure, I drive 45 minutes most Sundays to eat your steaks, bang on

Waited a long time for order to be taken .took a long time for main meal to come even though other customers that arrived after got served quite quickly.

Was Lovley food very enjoyable will definitely be coming again

Really friendly staff, amazingly tasty food and not too expensive

Good quick service with nice food and very good location

Lovely meal in testing times. Great speedy service tonight 👍

Staff were very prepared and professional during to new guidelines

Slow service but no complaints it’s just because the way it is now. Happy customer!

We found the food to be great even with a limited menu there was loads of choice. The staff were super attentive and really friendly. Thank you so much!

Great evening, given the current circumstances. Venue change due to reconciliation of premises they own (was called by the manager in the afternoon), but they’d moved the grills and smoke to The Malthouse so we had the choice of 2 menus. Excellent food and service. Lively atmosphere but not OTT.

Amazing food yet again. .we will be back next Sunday 😁👍

Great service, food and atmosphere. Lots of choice and fantastic quality...and quantity

Food was amazing very happy will definitely be back .

The staff were great, food was poor. Toilets were horrible.

Poor service, poor food & a very poor all round experience!! Won’t recommend or be going back!!

Great service great food. Great value for money. Would recommend

Excellent food and friendly service. Lovely venue in a nice spot along the highstreet. The wings and messy fries are to die for!

Good food and really good value for the size of the portions

Fabulous food, generous portions and attentive staff made our evening brilliant and would recommend a visit 🎄

Service was quite slow at first but staff were lovely and food was delicious

Long wait to order but menu was explained well. Hubby enjoyed his pulled pork burrito, I loved my corn dogs and Mac n cheese but hated the very greasy onion rings with the taste of oil. Complained and they didn't charge me for the one I left!!! Now half hour later I'm still feeling quesy🤢

Love this place but my food was not hot and waitress forgot to order my dessert 😔

overall experience was good, food was lovely, the live music was good but was far too loud too talk to our large party of 11, and we struggled paying the bill as couldn't hear or talk.

The food was absolutely stunning. You will not be disappointed. The only thing that didn't make give the highest happy face was the darkness in there! It needed candles on tables or something.

We were surprised to find that we were the only people in the restaurant at 1:00pm (lunch time!), the menu is scant at best (no starters or deserts) and a couple dishes unavailable, however, we made our own starters by ordering a couple of sides in advance of the BLT Sandwiches main course. I my opinion, this is not a lunchtime restaurant, however, the server was brilliant, very attentive, we were amazed how she remembered our order (including drinks!) without writing any of it down. The food was of a reasonable standard, service was first class. This is not a place for a classy meal with posh friends (good job we haven’t got any)!

Lovely food & great service. We had a lovely family meal all 16 of us thank you.

We had Very nice food and the staff were lovely

Lovely food but missed a meal out from our group so we didn't all eat together.

Been here a few times, always good service & good food

Had a great time with friends. Food and service was exceptional!

Lovely food, friendly staff, fairly quick service, clean toilets, recommend.

Amazing food . Great staff . Definitely recommended. Will be back