Reviews of The Malthouse (172)
Read what people think about The Malthouse. All restaurant reviews are written by verified Quandoo diners. Learn more about The Malthouse before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Malthouse and book a table with confidence!
172 reviews
172 reviews
- Most recent
- Highest rated
- Lowest rated
Brilliant food and service as always. Great value for money too 👍
Well on arrival it was nice to be taken to our table even though I was a little early and happy with Covid arrangements. I had wanted to have a Sunday roast as a birthday treat but after 25 mins of waiting for my order to be taken we were told that roasts had sold out, so a little gutted but it was handled well. We ordered pie and chips and it was really good, I hadn’t expected much but I was amazed. Great portion size and great quality, I went on the busy Sunday before Christmas and though it was busy service from staff was professional and really exceptional, well done all as others would have gone under the stress but it was a pleasure. Plan to go back to get a Sunday roast ASAP hopefully next time they won’t sell out
Great food and excellent staff will definitely recommend and return.
I've really grown to love visiting The Malthouse and it was so lovely to return again last night. The food, drink and service was fab as always. Great Covid measures in place. I wouldn't hesitate to recommend The Malthouse to friends and family. I can safely say I don't think we've ever had a restaurant all to ourselves ever! I do hope numbers through the doors start to pick up to bring the atmosphere back! Looking forward to another visit in the not too distant future.
Always a pleasure to eat here, food is always good quality as is the service.
Great food, great service. clean and reasonably priced. Definitely worth a visit
Gorgeous food and fantastic service. Felt safe during covid restrictions. The Asian belly pork was gorgeous.
Very nice meal Very nice staff credit to all, food was amazing, well done definitely be coming back
Lovely food and friendly staff and quick service with a lovely atmosphere
Excellent food in great surroundings at Ironbridge. Great service and value to.
Fabulous food, a welcoming response from team members, happy to help with food choices, will definitely be back.
A great all round experience,food was wonderful and the staff attentive,thank you
Great venue, sat outside in the sun. Dog friendly too which is great.
Lovely food, excellent service. Very Covid safe! Felt very comfortable with the staff and cleanliness in place
Great food and service. Very accommodating of children as well. Will be visiting again hopefully get there before roasts sell out!
Already booked a table but had to wait 20 minutes until one was ready. Service extremely poor, long waiting times for orders to be taken and drinks served, mistakes made with diners bills. Food good overall. Waiting staff rushed and most tables had some problem or other with their visit. Tables wiped but seats were not cleaned in between customers, no checks made whether customers had used the hand sanitiser station on entry. Spoke to other diners who, like us, had visited previously but will not be going again. Customer service has been sacrificed to cram more people in than the venue can currently cope with.
Really nice pub and staff who were great but food not so great on this occasion... Starter was nice but mains not so. I had the special burger and the burger was very very chewey which you only get with poor quality burgers and at £14 it should have been much nicer. My partner had fish and whilst the fish itself was nice the batter had a lot of grease. Staff and service was great tho and their COVID processes and cleaning were spot on just not the mains on this visit.
Very nice welcome and the food was lovely especially the southern fried chicken burger oooossshhhhh
Gorgeous meal- well cooked and generous portions. Fantastic service from staff, all very friendly and helpful. Would definitely recommend.
Great service and food and Spencer the cocker spaniel totally spoilt. Though dog biscuits and blanket for the settee would be perfect for next time 😊😛😉
I’m a regular to The Malthouse and often go as and when I came for drinks or for a meal. Staff are always very helpful and welcoming. Great atmosphere as well. One of the best pubs in ironbridge.
Really superb food and the service by the staff was amazing considering how busy it was
Service was slow and some of the food was inedible. Deep frying a vegetarian burger and service it on a hot plate making the coleslaw limp and just nasty. Very disappointed as we have been before and have had lovely food.
Lovely staff, very attentive and a really great overall service
After a lovely pre Eat Out to Help Out visit was so disappointed. Previously hand cut chips and fab onion rings now frozen mass produced. Staff still lovely but food nothing special. Wrote this off to a Monday dip, came following week, no better, cancelled future bookings
The service and food were avarage..my chicken curry was luke warm and the Mexican rice was less than fresh.
A family meal out. Most enjoyable with welcoming helpful staff and excellent quality food.
We really enjoyed our meal, had a lovely seat by the window with plenty of socially distance space. Due to the eat in to help out the place had been busy all day, the more senior members of staff marshalled their younger members excellently. I could not believe how hard they all worked, they are a credit to themselves. Would totally recommend.
Great service and food. My friend and I really enjoyed our meal.
We really enjoyed our meals at The Malthouse. We also appreciated the socially distanced tables, track and trace recording, cleaning and the great service we received. We will definitely return again.
Well organised clean .. helpful staff.. Great food.. and Boris paid half !!
Waited over an hour for our food to arrive which was far too long
Excellent adherence to cv19 guidelines, lovely staff. Service a teeny bit slow but was a sunny Friday evening so fair enough. Food fabulous, plentiful and delicious. Will certainly revisit.
Reasonably busy so longer wait for service unfortunately but ok
Our food was good, hot and served within a good time of ordering. However post taking our food order, our service was poor and our bill was incorrect , by an notable amount, when highlighted we were “questioned over” the bill. That part of the evening ruined our overall enjoyment of our visit to The Malthouse. Due to that, we will not go back for food again.
Great Service friendly staff and controlled one way system, really lovely food!
Great food and friendly service. Had to wait ages to get drinks. However it is early days dealing with all the restrictions.
Food was awful! Used to be really good. Wine choice limited and no cooler provided. Onion rings under cooked and greasy. Chicken burgers tasted awful.... coffee undrinkable! Awful!
Great cocktails and lovely table service. Will be going again!
Lovely, tasty food. Friendly staff who were very helpful. 👍
Food ok. Service was very good, but was disappointed that the table was not sanitised before using it. Sticky glass marks on table.
We had a perfect time. Bloody loved it. Thanks so much!
Shown to the table and greeted very well. Before we had even sat down we were asked what we would like to drink. Drinks were delivered quite quickly. We waited patiently for over 10 minutes for our order to be taken. My husband eventually had to ask the waitress to come and take the order. She told him she thought somebody else had taken it! When ordering taking into account it is after 2pm Sunday lunchtime my husband asked what the soup of the day was. The waitress had to go and check. Starters were all delivered quite soon. We had to ask to order some wine. We were not offered any. Main courses all very nice. The food is a very good standard. I do think some staff training is maybe overdue for some of your team. We will return and hopefully may find improvement with the service.
The staff are very helpful and friendly and the food was excellent and the room was warm and very comfortable altogether a perfect hotel
Great food, great service, always a pleasure dining here whatever the occasion.
Nice food and good service. Would certainly go here again.
Friendly and attentive staff, fast service, amazing food and great menu.
Food good, staff good, ambience non existant. Soulless room. Was ok
Visited New Year’s Eve for a meal. Appalling is all I can say. A chorizo starter was even burnt chicken wings microwaved so advised my friend not to eat them. We were given a whopping £2 off Def will not be visiting for food again.
Good food good service friendly helpful staff, nice surroundings and area.