The Keys - Yarm

We were welcomed as we went in and taken to our table, the table was already set with the choice of two menus' I picked from the value menu with a choice of 1, 2 or 3 courses, there was plenty to choose from, I chose the black pudding and caramelized apple stack for starter, which was delicious, made with lovely lean black pudding not too fatty and for main I chose salmon on a potato and carrot rosti, with seasonal veg cooked perfectly for me, not soft, nice and crunchy. The portions were a good size, in fact a bit big for me, but the husbands in our party loved the size of them. The service was great, polite, efficient and friendly. Definitely value for money and we will definitely be going back.

Good looking and tasty food, and really great helpful service from the staff. Thanks for a really enjoyable visit, we will definitely return when next in the area

Good service. Nice food. Quick service. Waiters and bar staff were polite. It was a lovely atmosphere and me my boyfriend and a few friends really enjoyed the night.

My wife and myself had dinner on a Saturday night at The Keys, we both ate from the set menu which was brilliant value for money. The food was delicious, the staff attentive and the venue looks great.

Food was lovely, service appalling, an error apologised for however even after that the service went completely downhill. Shame because it certainly has potential is staff can get their act together. Won’t be in a hurry to return yet looking at the menu when we arrived I was making plans to sample the rest 😏

The Keys is usually very reliable and good value with good service and reasonable pricing. My recent visit was not quite up to the usual standard as (I'm sure) the meal was kept hot under lamps for too long resulting in the meat being a little dry. The vegetables were excellent and portions generous. It wasn't massively busy to explain the situation but I would go back. However if this happens again I probably wont.

Service wasn’t great and Sunday lunch was not up to Darlingtons standards. Really disappointed wouldn’t rush back to Yarm but would definitely return to Darlington!

Were kindly welcomed and shown to our lovely presented table! Food was hight quality and there was plenty of it! Would highly recommend and will definitely be back!

Excellent service with a great choice of kids and adult menu. Food lovely and value for money. Staff very accommodating making a 70th birthday celebration very memorable. Many thanks to the Staff

We really enjoy our Sunday lunch here and is our place of choice when not cooking at home. The food has always been really enjoyable, with plenty of fresh vegetables and tasty meat. My son especially loves the Yorkshire pudding. The staff are always happy to help and very friendly. They always make an effort with my 3yr old son too . The children's menu is also very good with a variety of options to suit the children. Would definitely recommend a visit.

Lovely Sunday dinner, set out on plate really nice. Soft creamy mash, tasty gravy, and caramelised red cabbage is scummy. Lovely waiter called Alex was very helpful.

When we arrived at the place the place was warm and we got shown to our table quickly. The good food was what made us want to return though

Popped in for an early tea. Had two courses and drinks. Risotto off the specials menu was a little bland but everything else was tasty. My daughter particularly enjoyed the nachos starter. Couldn’t finish the main courses - generous portions.

As usual the service good, atmosphere good and food great

Friendly and polite staff, lots to choose from on the menu, I had the sea bass and chorizo & muscle sauce which was very tasty. Food was good value and the place was very clean. Nice atmosphere too.

Excellent attentive service and lovely afternoon tea..which included scones.sandwiches. cakes and hit savories with unlimited coffee. There for 5 hours and never once felt rushed .

Never disappointed in the Keys Yarm. Great food, attentive service and lovely atmosphere. New menu from the New Year as well so nice wide variety of food

Had sunday lunch. Food was good, had run out of a fewv things but service was rubbish. Not offered more drinks and bill took a while.

Xmas Day Lunch - overpriced average food - nice staff - rushed out at 4pm - come you can do better than this for £84.50

Very long wait for both food and drinks. Had to find wait staff to chase and order. Yes it was busy but 30 mins for a round of drinks? Not really good enough. Food when it eventually arrived was good.

This has always been one of my favourite restaurants in yarm, but the last couple times the service has been bad and the food has been nowhere near the standard it used to be. Went for Sunday lunch today, I’m lactose intolerant and apparently they couldn’t do me any potatoes? Not sure why not. So I literally had a plate of meat and a few veg. He meat was all really well done and dry, most of the veg were hard apart from the sprouts which had clearly been cooking since last Christmas! Service was very slow and I had to ask for the bill twice because they had forgotten. Really disappointed and reluctant to return

Staff were very attentive and helpful, also very pleasant. Food was good lots of it and filling. Would definitely return again for Sunday lunch. Will certainly recommend to friends.

Great food nice staff very good sirvice..went for birthday sunday lunch befi go back very nice table next to fire....thank yoy😃😃😃👍👍👍👍very good for money please try

Sunday Lunch was excellent and service very efficient. Variety of vegetable and portions more than we could eat. Only negative was Wifi very poor and needs rectifying.

Nice Sunday lunch and very quick service. Remembrance Sunday so very busy but staff were friendly and helpful and food was hot and plentiful - didn't have room for pudding!

Went for the Sunday Roast beef dinner, was disappointed with the veg. as was very undercooked, cauliflower very raw, hard to cut otherwise rest of dinner was fine. Also felt the service was a little sporadic and had to chase them several times before getting dessert and extra drink ordered was forgotten until reminded. Very noisy due to a childrens party going on upstairs. Will not be rushing back.

The food was cold and my sirloin beef was not worth the extra £4. We like our vegetables Al dented but these were bordering on raw. I was unable to cut the cauliflower floret as it was so hard. However the manager was apologetic and didn't charge us for meal. This gesture was appreciated.

We had an AMAZING afternoon tea for five adults and one child. Quality and quantity was simply perfect. The service, as always, was fantastic. Thank you 😘

I was a little disappointed with the service from the keys on this occasion. They took our drinks order and food order. Drinks came within around 10 minutes but the starter took around 35 minutes to come. I could full understand if they were busy but for a lunch time they werent. Food was nice but position size had reduced. The size was enough for a child. I walked away feeling hungry from a starter and a main course. Some staff seems friendly and happy to help if required. We feel we wouldn’t return in a hurry

Good service would’ve rated higher if they hadn’t run out of a couple of things on the menu. Would definitely go back. Food excellent though.

Food was delicious. The negatives were the coffee machine has been cleaned and switched off at 9pm. It was a pretty quiet evening and I guess the staff wanted to leave early. Was also a litlle dissapointed with the attitude of one of the waitresses though most were very pleasant.

Good food. But noisy restaurant - clattering behind the bar, especially when staff using the coffee machine. Good value for money. Staff attentive but could do with better training on what you stock behind the bar.

We'll received, shown directly to our table. Waitress absolutely brilliant, attentive, efficient and with good humour. Good choice of early bird and regular menu, both reasonably priced. We've been before and will, most certainly, be back.

Booked for daughter and her friends for her birthday, they really enjoyed and said food and service was very good. I'd paid in advance and forgot to get them to leave a tip :-(

We had an excellent Sunday lunch even with a baby in tow, plenty of room. Very accommodating staff we received excellent service and would definitely go again.

Went to the Keys for the 1st time since winter last friday T-time and as usual the food was excellent, the service very good and a good selection of unique beers. Only slight disappointment was that they had just stopped doing the mid-week specials menu which was excellent value. Hopefully this will be brought back later in the year.

Lovely place and really friendly staff. We sat outside because it was a nice day and it was really chilled out. Food was okay for the price.

Me and my partner both got the parmasan which tasted good however, the chicken was still pink! And a few goey bits had to be scraped off. Chips were nice however, the waiting time was quite long considering it wasn't very busy either.

Good overall experience though the service was a bit slow due to the number of diners. Would definitely recommend friends and members of my family.

Food was excellent but took a long time getting drinks and at one point after ordering they never turned up and we had to go to the bar ourselves!

Afternoon tea with my two children, lovely afternoon. We all enjoyed although didn't realise until Got home that one dessert was missing from the tea. Still very nice though.

Very nice Sunday lunch, taste and presentation 5 star. It's nice to see there is an alternative menu too on a Sunday. The service however was incredibly slow so one star lost for that.

Lovely food and service. My daughter and I really enjoyed our visit and will definitely return. Kids meal really good value for money with pudding included.

Sunday Lunch was wonderful in every part. Meat was plentiful and perfectly cooked. Vegetable variety and taste fab. Great value for money and staff were so friendly and helpful.

Good good - service not so much. Waited a while for the food - waiter seemed unhappy with his lot - like it was all too much for him

The food was tasty and plentyful but a little to greasy for some of my party. Very expensive drinks. Would possible return but not order a drink.

Good overall and the staff were welcoming and friendly. One drink order wrong but nothing to complain about. Good service and the food was excellent.

Great food. Even do a ladies parmo! Never had a bad meal here yet! But where has the chunky beef chilli gone??? It was my ultimate favourite

Service was good but the salmon and avocado salad was very disappointing.The avocado was extremely hard and it was fortunate that there was a smidgeon

We were charged for an extra meal but the was put right. The Sunday lunch was very salty and only lukewarm. The gammon however was very nice.