Pizza Grill Restaurant - PGR

Excellent service. Took a point off because every time we visit the pdq card machine is out of order & staff make you use the instore cash machine

The restaurant looks very nice and the food is quite good. We have really enjoyed our time there. Definitely I will recommend and go again :)

Unfortunately we had the worst experience at this restaurant. To begin we were offered some complementary appetisers but only 3 out of the 10 had arrived. We then ordered drinks which they couldn't even get that correct, instead we just asked for water which then took 40 minutes to arrive. The waitress then started to take a order which was a little rude when taking our order. One of the guest asked if she could go last when taking her order instead waitress left without taking her order. We then flagged up another waiter and then took her order. Our food then arrived with the last person getting there first and then other 9 waiting for there's, we were then told to wait another 10 minutes. (how does this happen?) When I received my meal I got the wrong order but was to hungry to wait and just ate it. We were offered champagne glass but we were driving and didn't want to drink. I said as it was my daughters birthday so they arrange a desert with a candle on it and sang her a happy birthday. So overall it was a bad night.

We arrived on time for our 8 pm reservation and there was only a few customers in the restaurant but there were many staff. We had to wait quite a while for the waitress to take our order. We ordered starters and main courses and the chefs looked eager to get on with it. The starters arrived fairly quickly and were very nice but before we had even finished them our main courses arrived. We tried our best to eat everything but the staff really need to coordinate their timings and we came out feeling rushed. I would also question whether my fillet steak was just that as it looked and tasted more like sirloin to me. We are not complainers so paid our bill with a small tip. In conclusion, the restaurant is well appointed, the booths and layout is excellent and the food we received was good. Whilst the service was friendly enough, I think the staff need some serious training on timing and product knowledge.

Really good, nice atmosphere. Food was amazing and the staff very welcoming. Surely a place to repeat when possible. It was busy but overall good.