Reviews of Papillon (183)
Read what people think about Papillon. All restaurant reviews are written by verified Quandoo diners. Learn more about Papillon before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Papillon and book a table with confidence!
183 reviews
183 reviews
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Menu wasn’t as on website. The Sunday menu was much more limited than what we had previewed added to that they ran out of Sunday Roasts. Alternatives were limited below average at best. Won’t eat here again
Only thing was they let a guest with a baby play baby videos so loudly it drowned out music and conversation - but overall really lovely.
Excellent customer service - very much appreciated. Food not quite up to usual standard though
Delicious food and efficient welcoming staff Gin infused salmon and sausage roll were my favourites Sticky toffee was to die for too
We had a great time. Only complaint was it was very loud
First time at Papillon and found the staff great and knowledgable, wide menu, we went with the stone baked pizza which was great, thin and crispy tasty and huge. Wine list very good, prices are very reasonable. Even the low level music selection was good, no Coldplay! 👍
The serving staff were very pleasant and helpful, and the food was interesting and tasty. The only negative was having to endure another customer’s loud, high-pitched laughter.
Lovely ambience with live music . Fast and polite service . Tasty food . Great location . Value for money .
I usually love Papillon in the week and highly rate the food. This time, I'm not sure they received the booking as no table was reserved ("you can just sit here" was the casual response). Also, the Saturday night food was no where near the usual standard (the pizza and broccoli tender stem were luke warm) and I felt they had been thrown together rather than made with the usual love (but we couldn't be bothered complaining, as they seemed very busy and we were pushed for time). I understand Saturday is a busy night, so personally I'll stick to my mid-week lunchtime or early evening visits. The food and experience then is much nicer.
Food really good. Staff friendly. Relaxing place to eat or drink.
Good food, friendly service. Very convenient for the Philharmonic Hall.
We had a great meal here and staff were very helpful 🥰
The restaurant interior is beautiful and staff were pleasant and accommodating. We ordered burgers for mains which were poorly presented - cheap plastic cheese not fully melted in the burger and a portion of chips dumped on the plate. It would take little extra effort/attention to detail to plate this course up in a more acceptable way.
Only said 5 to 'noise levels' as there was a couple of very lively tables drinking Prosecco. Both myself and my sister really enjoyed the visit. The food was really good indeed and service to support as well. Looking forward to my next visit.
Fab food but it was let down by the moody waitress
Lovely atmosphere and stylish decor.Young man who served very friendly and girls welcoming ❤️
Great service, dog friendly and amazing food, the live music was fab!
It was overall a great experience. Will def go back.
The food last night in the set menu was lovely, especially the hake main. The jazz night and the environment was so relaxing and welcoming. I’d definitely come again and recommend it to anyone.
Lovely and chilled out Great menu, loads of choice Sticky toffee pud was amazing!!!!
Very nice cozy restaurant with live music the night I went. Food was really nice too, well timed and tasty. Recommended if you've never been.
Good food but too noisy, after a while it got annoying!
Excellent food and staff , due to Chinese New Year they where serving Chinese dishes which was all very nice. I have eaten here before this and thoroughly enjoyed the food and service from the day to day menu
The service and the food were excellent. Will go again.
Good food, excellent service, nice ambience. We'll be back! X
It was really atmosphere in there and very friendly staff
Great food & great service, a lovely ambiance too. Would definitely go again!
Lovely evening, waitresses were brilliant, friendly and helpful. Food was good.
Lovely polite staff very friendly. Our meal was delicious. ..... huge portions too. Will definitely visit again. Thank you
Good options and portion size was big. Would go again.
We ordered a lamb roast dinner, unfortunately the lamb was very fatty and the little bit of meat we had was chooey, very disappointed. Shoulder of lamb has to be cooked very slow.
Nice atmosphere great lunch. I would definitely try again for dinner.
We really enjoyed the food, service and atmosphere here. Lovely place.
Lovely staff and great ambiance ( music was brilliant) . Food was only warm at best and some dishes seems overpriced ( scotch egg) and not as described ( cheeseboard items ) . Would probably just go for drinks next time
Overall we had a good experience. Our food was well cooked and tasty. Service was good with just the right amount of waiting time between courses. All waiting staff were pleasant with the young man who helped us settle the bill at the end of the meal taking the time to chat for a few minutes. A couple of small things held our rating back; no hand towels in the ladies loo, an empty pepper pot on our table and our food could have been a little warmer. Just small points but it was only 5:30pm and not really busy. We could have asked for these things to be rectified but decided to be British about it and not make a fuss.
Lovely staff. Menu too long to do justice to everything. Food was very tasty' Lighting a bit dismal.
Enjoyed the night, good value for what we had, service very good.
Lovely atmosphere for dinner for nye with a DJ. Great food and drinks
Had a lovely meal, very accommodating. The food was wonderful. Set me up for Christmas 🎄
Loved it! A lovely place and we will definitely return
Great food great service easy to book on line Thanks
We would definitely recommend without any hesitation whatsoever. It was a fabulous night.
Pleasing ambiance, attentive staff, tasty food, good wine, reasonably priced.
Lovely food, excellent value. -2x 3 course of food a bottle of house rose and Diet Coke. £75
Really enjoyed the meal and experience, will recommend to friends.
My new favourite restaurant in Liverpool...beautiful food and great service.
I really enjoyed my experience. The venue located in lovely part of the city. The food was tasty, the coffee one of the best I have tried in Liverpool. The staff and the service were superb. I also liked the atmosphere of the place.
Had a really nice time. Waited a while for our main course but wasn’t too bad. Would defo return .
Really attentive waitress who was helpful in recommending drinks and food.
Beautiful setting attentive friendly staff and delicious food.thank you for lovely time.