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Restaurants
Guildford
Town Centre
Jackson + Rye - Guildford
Jackson + Rye - Guildford Reviews

Jackson + Rye - Guildford

American

Dishes priced around£16

Photo of restaurant Jackson + Rye - Guildford in Town Centre, Guildford
Jackson + Rye - Guildford is not bookable via Quandoo. To make a reservation, contact the restaurant using the details below.

Reviews of Jackson + Rye - Guildford (318)

Read what people think about Jackson + Rye - Guildford. All restaurant reviews are written by verified Quandoo diners. Learn more about Jackson + Rye - Guildford before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Jackson + Rye - Guildford and book a table with confidence!

4.3/6

318 reviews

4.3/6

318 reviews

Food:Great
Atmosphere:Pleasant
Service:Great
Value for money:Reasonable value
Waiting time:Very Good
Noise levels:Pleasant
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Most recent
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"Average"
3/6
Marcus H.7 years ago · 1 review

It’s “ok”. Not sure what they are trying to be. The decor and set up, which is formal and smart, suggests that the food will be very good, but it is very basic. And the portions far too small for the cost.

"Very good"
5/6
Josh R.7 years ago · 1 review

Nice atmosphere and friendly staff. Steaks were lovely but chips slightly undercooked which was a shame. However everything else was great. Would definitely go back.

"Excellent"
6/6
Jennifer C.7 years ago · 4 reviews

Great restaurant, great atmosphere and great food. Looking forward to our next visit!

"Good"
4/6
Joanne W.7 years ago · 1 review

Service was a little slow but food was great. I had to ask for some more maple syrup for my pancakes but other than that - lovely.

"Very good"
5/6
Margaret Cox T.7 years ago · 1 review

It is a friendly quiet restaurant with good food and a good selection of dishes. Some food like potatoes were off the menu; only potato option was chips. The chef ought to be able to boil potatoes or do Jacket potatoes. Otherwise it’s a good place got an unhurried meal near top of Guildford high street

"Very good"
5/6
Lyn C.7 years ago · 3 reviews

We had a brunch here. Table of 6. Food was very good and most of the waiting staff were friendly and efficient. However, As the restaurant got busier the service did deteriate from certain staff. Overall though food and surroundings were very good .

"Good"
4/6
Sarah S.7 years ago · 4 reviews

Food was really tasty and well cooked. I had a perfect beautiful steak. However service was patchy (drinks and condiments asked for didn’t arrive), food was tepid and frankly overpriced. Shame because we had fun last time we went. They offered us dessert to compensate which was decent!

"Good"
4/6
Steve H.7 years ago · 1 review

Good table, nice layout and Service was great, however some menu items weren’t available and mains could have been hotter. Desserts were very good !

"Average"
3/6
Emma R.7 years ago · 3 reviews

Rather disappointing- mediocre food that wasn’t worth the money. Two of us, just starter and main course plus a couple of drinks was nearly £50 per head. The food wasn’t hot and not very tasty. Such a shame as the menu looked very promising.

"Excellent"
6/6
Kyle H.7 years ago · 1 review

Amazing food and a fantastic time! We love the menu and the thanks giving menu was outstanding. Rebecca our waitress was fantastic and we will be coming back again soon 😊😊

"Very good"
5/6
Julia l.7 years ago · 6 reviews

We have been here before and had another good evening this time with family. Good service and lovely food. Would definitely return, especially to try out the new menu due.

"Excellent"
6/6
rosie h.7 years ago · 1 review

Lovely food - absolutely delicious . Great service and the look of the restaurant is also great too. It’s my husbands new favourite place to eat

"Awful"
1/6
Andrew P.7 years ago · 1 review

Poor service, no waiter, we were served by the barman. Forgot starters then brought them after mains and no sauces offered. No entertainment offered for little one but noticed they had paper and pencils as we left. After all this they automatically included 12% optional service charge which I had to ask them to remove. Food was average. We were going to be having a work lunch here but it has been moved elsewhere as a result. Forgot to mention that we were one of only two tables at lunchtime so there was no excuse.

"Excellent"
6/6
Jo W.7 years ago · 1 review

Had a fabulous evening with good food and brilliant table service - all in all a very good experience. This is one of many times I have been to this restaurant but it was the first time for our friends who both agreed they would go again . Well done folks x

"Average"
3/6
Vicky B.7 years ago · 1 review

They were very slow but said it was because they were busy but the restaurant was half empty. Not the best food I’ve ever had. I don’t think I we’ll be back.

"Very good"
5/6
Lindsey H.7 years ago · 1 review

The food and service were great - very speedy. The only downside was that the restaurant felt quite crowded - tables were very close together.

"Very good"
5/6
Gemma D.7 years ago · 1 review

Really nice restaurant great steaks great cocktails we enjoyed it very much for a birthday celebration. Brunch menu also very good . Staff there very attentive!

"Average"
3/6
Gay S.7 years ago · 1 review

Over priced ,a lot of the steaks were sold out at 8.15 ,one of the fish dishes was sold out! They offered the alternative which was very disappointing! They took this of the bill and our friend went home hungry! Won’t be returning anytime soon or recommending to other friends!

"Very good"
5/6
Debs G.7 years ago · 18 reviews

Very friendly welcome and good choice on the menu, Burger was great would recommend for pre-show or family night out, Maybe a little pricey though.

"Very good"
5/6
Jess D.7 years ago · 1 review

Really friendly staff. The food was excellent and the staff helpful with just the right amount of humour. A greater drink selection would be nice....

"Excellent"
6/6
Ashley M.7 years ago · 2 reviews

My first time here, was such a great atmosphere. The staff were very friendly and the vibe was wonderful. Will definitely be returning and spreading the word!

"Good"
4/6
Lisa L.7 years ago · 3 reviews

Really great experience, although a little on the expensive side and it was quite quiet when we were there so lacked atmosphere. Overall I would come again.

"Excellent"
6/6
Sarah W.7 years ago · 1 review

Booking online couldn't be simpler. We arrived early but the staff happily accommodated us. In fact the staff were fantastic, very attentive, incredibly friendly (but not overly so) and happy to make recommendations and swaps. The food was authentic and really flavoursome. We really enjoyed it. The cocktails were outstanding. Really lovely anniversary meal - we will be back!

"Not good "
2/6
Brian B.7 years ago · 4 reviews

The staff were good and the ambiance pleasant. That said, the breakfast we had was pretty poor. The pancakes were 'flat' and lacked lightness, the felt like they had been shop bought and heated up rather than cooked fresh. The bacon was very tough my poached eggs however were good as was the coffee.

"Average"
3/6
Matthew C.7 years ago · 1 review

Service was below par for the price charged and food was avarge at best 3 members of staff asked us how the meal was during the meal because the restaurant was so quite and communication between staff was poor

"Average"
3/6
Brian D.7 years ago · 1 review

We had booked as we expected it to be busy Friday lunchtime, but it was empty. We skipped starters then waited 40mins for our mains. Quality of the food didn't match the descriptions on the menu and portion sizes were not overly generous.

"Excellent"
6/6
Derrick B.7 years ago · 1 review

Staff were very friendly and helpful. Food was fantastic cooked to my request. The whole experience on the night was fantastic. Not the cheapest but you pay for the quality.

"Excellent"
6/6
Becca S.7 years ago · 1 review

I love the pancakes. The atmosphere is good every time. I love taking my 3 month old there. I can’t wait for her to be able to eat there with us!

"Excellent"
6/6
Emma O.7 years ago · 1 review

Food is amazing, and brilliant service! Amazing choices of good and drink if your looking to try something different from the average restaurants in Guildford!

"Excellent"
6/6
Daisy M.7 years ago · 1 review

We had an excellent meal here. Good, attentive service, a lovely atmosphere and great food from the set early evening menu - around £30 per head for a three course meal with drinks was good value for the quality. We plan to go again.

"Good"
4/6
Amy B.7 years ago · 1 review

Good food, good service. Nothing overly special. Nice staff but as we went to leave the waitress seemed to think that we weren’t going to pay as me and the other half had to leave before my mum did; after leaving she went straight to my mums table to get the bill. Apart from that overall good.

"Very good"
5/6
Pippa R.7 years ago · 1 review

Our experience at Jackson and Rye was lovely! The staff were very friendly, the service was good and the food was lovely!! The only negative I have is the fact that 12.5% optional gratuity was already added to our bill. I wasn't told that this was going to be added until I looked at the bill. I could've asked for it to be removed but I felt uncomfortable doing that. I would have preferred to have left a cash tip. Overall our experience was very nice.

"Very good"
5/6
Peter D.7 years ago · 3 reviews

Very good meal and friendly staff. We both had Steak good quality plus cooked as requested. Good location ideal for visits to G Live theatre

"Very good"
5/6
Alan N.7 years ago · 1 review

Nice food, great staff and pleasant surroundings. A broader range on the menu would be nice and wine (other than house) is a bit pricey.

"Excellent"
6/6
Briony O.7 years ago · 1 review

Lovely food and atmosphere. We had a very friendly, knowledgable and helpful waitress. It was the perfect way to celebrate my dad’s birthday. Thank you!!

"Excellent"
6/6
Sharon R.7 years ago · 1 review

Lovely staff, lovely food! Will repeat again! So happy this is in our town. Lovely staff, lovely food! Will repeat again! So happy this is in our town.

"Average"
3/6
brenda i.7 years ago · 1 review

Fittings and environment were lovely and nice blend of casual and smart. Unfortunately food was totally uninspiring - and several options that we asked for were unavailable. Helpful young hostess did her best but I don't think I'll be going back - too bad because Jackson & Rye was highly recommended.

"Very good"
5/6
Susannah C.7 years ago · 3 reviews

Had a problem with waiting for a starter but staff were very apologetic and attentive. Rest of service was great and food was delicious and not too overly priced

"Very good"
5/6
Madeleine H.7 years ago · 1 review

Great food and cocktails, J&R old fashioned was amazing, good service and it was a pretty quiet Tuesday so didn't feel pressured to be fast ordering or eating.

"Excellent"
6/6
Chris G.7 years ago · 1 review

Excellent food and service. Great menu with a wide range of choice for both brunch and dinner. Would highly recommend and will be coming back

"Very good"
5/6
Susan M.7 years ago · 1 review

Very attentive staff, not long wait for anything, food was good. Very clean, music not loud enough could barely hear it. Overall an enjoyable experience

"Excellent"
6/6
Carla W.7 years ago · 1 review

Fantastic food and good choices on menu. Service was quick and easy and make sure you as for the whisky menu if that's your kind of thing. We had lots of fun trying them all!

"Average"
3/6
Jeanette P.7 years ago · 1 review

The food was really lovely, but we found the wait too long. Nearly missed the start of our show, despite having booked our table early to allow extra time. We also found that we didn't have consistent service - different people over the course of the meal. Space is limited between tables - not a problem for us, but we saw others having issues, e.g. pushchairs.

"Average"
3/6
Tracey B.7 years ago · 1 review

Service very slow even though not that busy. Prawns to start very poor - just taste of water. Presumably just defrosted some frozen. rest of the food good quality - hence the 3.

"Very good"
5/6
Alison G.7 years ago · 5 reviews

Lovely staff and very buzzy Service speedy Pancakes were HUGE and very good My friend's salad was good but a bit drowned in dressing Definitely return

"Good"
4/6
David C.7 years ago · 1 review

Whilst the food was reasonable it was nothin special. Also the restaurant was nearly empty which was a surprise for a Saturday night and had no atmosphere

"Very good"
5/6
Colin M.7 years ago · 35 reviews

Food was very good. I had the lamb and it was perfectly cooked - tender, pink and succulent. Service was also very good and efficient although it was very quiet when visited.

"Excellent"
6/6
Geraldine W.7 years ago · 1 review

Good service, excellent food. Quite pricey but you pay for high quality. Friendly, informal, caters well for old, young and everyone else. We went in the evening and hope to return for the weekend brunch.

"Excellent"
6/6
Jo N.7 years ago · 4 reviews

Fabulous brunch - avocado Benedict and farmers breakfast lovely fresh ingredients cooked beautifully - excellent service, very friendly waitress - all washed down with a crisp dry rose- 3rd visit here - consistently good !!!

"Good"
4/6
Mark T.7 years ago · 1 review

It's a nice enough restaurant, a definite sniff of Cote Bistro about it, which a little strange given its American not French. I feel this is in the wrong part of Guildford and as such just wasn't busy for a Saturday night. They had also run out of 300g Rib Eye (we work in oz over here FYI) which is pretty poor for a Saturday night. I ordered the burger, which was alarmingly pink in the middle. Burgers should always be cooked through. The drinks menu is just confusing, draught beer by the half pint or 2 pint jug only? No Pints? And the bottles, no sizes on the menu, according to the waitress come in smaller sizes than half pint?!?! Surely not! Also beware of automatic 12.5 percent service charge on the bill. Tipping is NOT customary in the U.K., and adding it to the bill is presumptuous.

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