Côte Marylebone

Whilst the food was good and the first waitress excellent, having ordered we had to wait 1.5 hours just for the starter to arrive. Thereafter, it went downhill as each of the 5 writers that served us put their coats on having finished their shift. To cap it all, there were five writers seated behind us eating their own meal delivered in minutes.

Enjoyed swift business lunch. Efficient and friendly service, good food and value and good place to revisit in the future.

Service was pretty shoddy and clueless. Had to ask four times for water. Lots of staff just stood around doing nothing - except for ignoring customers. They seemed to be really good at that...

We took some friends of ours from abroad for a meal at the Marylebone branch. We ordered cassoulet, haddock goujons as well as onion soup and some salads and everyone was happy with the food. The cassoulet, which I had was perfect for a cold December evening. The first disappointment came when we asked the waiter for a recommendation for a nice dry white wine by the glass. All he could do after scrutinising the wine list was to point us at the relevant section whose heading contained the word "dry". Being able to read ourselves this was not exactly what we were after when we asked for a recommendation. I can only conclude that waiters don't receive any training on the wine list. More disappointing still was the answer we got when we asked whether we could have the "buche de noel" desert off the Christmas menu. After a quick question to the kitchen or the manager, I don't know which, we were told "unfortunately not". As I went to pay the bill I expressed my disappointment at this. What left me utterly confused were the different explanations I got from the two members of staff who by the way were very polite and friendly throughout the evening. First I was told that the christmas menu which the "buche de noel" was part of was designed to give the kitchen enough preparation time for all the elements. I doubted that the desert would be prepared from scratch every time but didn't insist further. Another waiter then chipped in that the restaurant was part of a chain and not everything was prepared on site. While I didn't understand how that was an explanation for the negative response our request had received, it is much closer to my own understanding of Cote's setup. And that was exactly why I didn't understand why it was impossible, on a relatively quiet Sunday evening it wasn't possible to produce one desert as a special request. A desert that has a baked element to it. I would be very surprised to learn that this is made fresh from scratch in its entirety every time. I am neither a purist who thinks preparing meal elements in advance or even off-site is an abomination, especially when the quality of the food we had was good and I have never been disappointed by Cote in the past. I am also not a serial complainer who wants their every whim fulfilled by kitchen staff. But I don't like being fobbed off with "explanations" that make no sense.

Very friendly helpful staff, particularly with one of our party who has Parkinson's.

The restaurant was very busy. The table waitress was extremely loud and shouted instructions and gave us no time to review the menu. I found this very off putting and her manner very unwelcoming

Wonderful service and very attentive staff! We took our baby she was made to feel very welcome with plenty of space

I eat at Cote at least 3 times a month when in the UK. Always wonderful food, great service and cheerful staff. I very much Enjoy the special free drinks that are on offer as I would not normality drink these and have found them to be delicious. I book these on line. Last night when I asked for our apperatifs I was informed that we had not ordered. After a discussion I asked to speak to the manager , futher discussion I was given our bottle of wine for free. I will very be very aware during my next booking.

Helpful service with a smile and great food. Recommended.

Very accommodating as we got there earlier than planned. Food as good as ever. Waiter a bit clumsy.

We had an enjoyable time at Cote but it wasn’t as good as usual. It was rather noisy but maybe because it’ s getting near Christmas and there was some rather loud people next to us. Having said that we just love the Restaurant.

Very good, value, food, ambience and service at this price point.

The french waitress was particularly helpful and friendly. A good advert for the restaurant

Good food, very friendly and helpful staff. Very enjoyable experience.

You know you will always get good food which ever branch you go to.

Everyone enjoyed their meal and was very happy with everything

There is always something tasty, whether a la carte or from the fixed price menus

Comfy place, good food and pleasant staff. We had a very nice dinner.

A warm welcome, service at our pace, great food and friendly relaxed staff. What more do you need.

Lovely early evening supper before a concert at the Royal Academy of Music. Cosy and friendly restaurant. Wide choice on the menu and professional service. Excellent value too.

Very nice attentive staff and welcoming. Experience of this and other cote restaurants means that we will return when possible.

Overall great experience, you just can't go wrong with Cote!

We regularly go to Cote restaurants but today’s experience was the worst we’ve ever had. The service was really bad - extremely slow, drinks we ordered didn’t come. We asked for condiments twice and they didn’t come. It was also not helped that there was a baby wailing for most of the time. It was really disappointing!

Great food, well presented and served. Great service as well.

Excellent pre-concert dinner. We were very short of time and were served quickly and promptly. Pleasant, friendly waiter, food piping hot and tasty. Will definitely visit again.

Lovely food! Friendly staff! Great atmosphere ! The perfect local after work venue! Thank you .

We went to a late meal and the Service was very nice as well as the food

Good food, excellent service!! Always enjoy a visit - good value

Party of 4 who all praised the service and spoke highly of the food. Restaurant was not too busy, but very noisy. Something should be done to deaden the noise.

Always a good place to go for reasonably price food and lovely staff!

Yet again we had a very enjoyable evening. We thought the lighting was a little too low and we had difficulty reading the menu but everything was well managed and it’s just nice to eat in your Restaurant. A little more work could perhaps be done to ensure the dishes are hot when they reach the table. Everyone was very courteous and made us feel welcome and we were not pressurised to leave the table as soon as we had finished the meal. The aperitif incidentally was delicious.

Great meal for all at the big oval table. We loved your vegetarian menu for some of our party! David

Didn't like the optional 12.5% tip on the bill. Don't like be told how much to tip. I suppose that they think you might be embaressed in company to question it.

A bustling, cheerful room. We waited a while for service, but food was excellent & a very pleasant lunch passed too quickly. A lively reasonably priced restaurant, with an authentic French flavour.

We came for a birthday dinner and it was a perfect venue. We were a party of ten and experienced great service and food. The atmosphere created by the staff is relaxed but still very professional.

The staff were very helpful and the food was good.

nice place, good food and good value. I would recommend.

The service was very good and the food was excellent. However, the ambient noise was very high and difficult to hold a conversation. There needs to be some form of dampening on the floors and walls to reduce the noise. I would prefer to add my own tip rather than object to an optional tip and then have it added. A waste of time for the waitress.

Excellent service for always reliable quality food. Excellent value for money for Marylebone

Good food, very good value, good location, helpful staff, thanks!

Lovely service and really good food. The lamb was perfectly cooked and the chocolate pudding was fabulous.

Lovely lunch - set menu extremely good value for money.

Great food, atmosphere at decent prices. Nice wine selection too.

Friendly and quick service. Had lunch two course menu and it was all very tasty.

A great dinner with my sisters at one of our favourite spots in London. Food was great as always (and the crab bisque was lovely!) but what was absolutely fantastic was the customer service: the Italian waiter - cannot recall his name, unfortunately! - was absolutely amazing, helpful but never pushy, making sure that everything was nice and we were happy but never trying too much. Excellent customer service. Thank you!

As usual good food and atmosphere and a great place to meet friends for lunch

A very enjoyable evening -- delicious food and portions just right. Very good service throughout but disconcerting that after paying the bill, no one was there to thank us or say goodbye. A big brighter room and more diners would improve the atmosphere.

As always the service was good. However my companion and I had to send back the steak frites as the meat was very tough. We thought this was because it had been overcooked as it was not pink as described on the menu. The second steaks though pink were just as inedible and had to be sent back and we chose different dishes. This was surprising as there has never been a problem with the steak/frites we've had many times before. The deserts were as excellent as ever. The staff could not have been more helpful

Quick service, good choice, good food ....very happy to recommend

As usual, I had a delicious, freshly cooked, breakfast. The service was excellent, and the atmosphere very pleasant. I always enjoy my breakfasts at Cote.