Côte Gloucester

Fabulous food we really enjoyed everything the food,atmosphere it was great to feel we were in a normal restaurant surroundings again.

Would prefer salad on a plate rather than in a bowl, presentation was beautiful, however difficult to eat.

The food was excellent and we got a complimentary bottle of champagne because it was a family meal the night before my wedding.

We regularly go to Cote (before lock down) and I have to say I think the experience yesterday was below par. :-( The food was good, but it was a bit disappointing that not all the parts of our 'Coup Noire' were served at the same time. The main reason for our disappointment was the service. When we were greeted this was good, as it was when the manager came over to take my order (he had to do this as in a coeliac) We placed our order for the main course and pudding at the same time as we knew what we wanted. Once we had finished the main another colleague came along and asked us about pudding, we explained that we'd already placed our order for this - it just seemed a bit chaotic. When the Coup N came not all 3 were complete and we didn't have any cutlery to eat it with. Whilst we had been asked 'how was you food for the main' we weren't for the pudding. To be honest, it wasn't great, the ice cream had a crystalline texture - almost like it had been left out and refrozen? We still ate it and I did mention this to the manager on the way out. When it came to trying to pay for the bill. This was the bit that was maddening! I'd gone to the loo and a waitress was clearing the table when I came back. I clearly had my wallet out and so I had expected her or someone to say 'would you like a coffee or something else, or the bill?' but we got nothing. The resturant wasn't that busy and they had 3 / 4 staff on the floor, so it was very managable and we then had to stop the manger when he was going past. He then sent over someone else. To be frank as he served us, I would have expected him to have asked how everything was and taken our payment - he really wasn't that busy. I'm sad to say that this has made us book elsewhere for our next trip out. We would like to come back to you at some point, but hope you will have improved your customer service / experience as it didn't feel like the usual Cote experience.

As always good reception and staff awareness, great food and drink. Service good, and appreciated.

A perfect visit. The staff are always superb. Warm and welcoming.

Lovely experience good food, wine and atmosphere Staff extremely friendly Felt safe

It was great to be back in a restaurant after so long in the aftermath of lockdown. The meal was, as always, very tasty, although it did take over 20 minutes to arrive. Apart from that the service was good and I look forward to returning.

The quality of the food was terrible. We ordered a fillet steak and the lobster special. There was barely enough for 3 mouthfuls of lobster and the fillet steak was not cooked to my liking and was stone cold. So was my daughters tomato pasta, which looked like spaghetti with a spoonful of tin tomatoes. The steak didn’t come with the sauce I ordered and my husband had to tackle the lobster with a basic knife and fork. When we complained about the meal, the waitress said sorry to hear that and then walked off. We then sat there for 15 mins waiting to see dessert menus. We got so frustrated and disappointed with the food and service we just paid the bill and left. Not we expect from cote, and won’t be visiting the Gloucester Quays one again.

Exceptional Food and service couldn’t ask for better service

We have visited Côte previously at Worcester and really enjoyed our food and ambience so decided to try Gloucester Quays whilst the Government incentive 50% was on. We were shown to our table for 2 but have to say we found it quite close to the next table of a bigger family and noticed that other tables for 2 were better spread out. The food we had was really nice and enjoyed everything. The staff were very pleasant and helpful. The only other criticism is that our bill arrived without the discount so had to again ask for this to be corrected and not sure why were were charged normal price in the first place as it was last day offer

Very good experience , lovely food and wine even if a little expensive but eat in help out helped with that.

My husband thought this was probably the best beef bourguignon he'd ever had. My daughter and I had the pork belly which was lovely and tasty.

Enjoyed a lovely meal, staff very attentive and efficient,atmosphere spoiled by a loud party for part of our stay.

Lovely atmosphere, fabulous food, the staff very attentive, we will be returning very soon

Staff were very polite. Unfortunately there were black bits in the drinking water, which we were told were the glasses. However, new glasses were provided and the black bits were still visible, as they were coming from the complimentary water bottle itself. The starters and main meals were very tasty. I do ask you review the Covid controls - floor markings outside would help ease congestion and keep 1 metre apart when queuing, having the heaters on inside blows around potential viruses and when I was asked to pay by card, the lady took my credit card from me to put into the machine and then handed me the pay machine. I could have put my own credit card in the machine, meaning nobody else needed to touch it.

Yet again another fantasic meal, in great surroundings, served by welcoming and friendly staff.

Food, service and wine was all excellent. A fantastic evening.

Lamb cooked perfectly and creme caramel was beautiful. Service was great too.

Everything was near perfect but you must butterfly and properly cook fillet steak when requested as “well done”, was expecting some money off for the error, but not forthcoming. Everything Else was perfect. Alex and Bev

Table wasn't seat when we were seated. I booked this the day before. Took a while for someone to come take our order after being seated at our booked table. Not alot of food on the plate for the price paid. The meat was dry but tasted lovely was flavoured very well. Would still go again. X

The only thing stopping me giving 6/6 stars was the service of the gluten free starters was a bit slow and everyone else had almost finished theirs. Otherwise great food!

An fabulous breakfast and outstanding service at Cote Brassiere in Gloucester. Great to see the restaurant open again, and well done to everyone for delivering such a super dining-out experience!

All things up to standard except the Breton Chicken which was really dry. It was deducted from the bill.

The food and service was great as it always is nice to able to go back

Very professional and friendly staff would definitely book again soon

Great service good variety of food when Ch was delicious but miss the beef tartare starter

Lovely ambience Very attentive staff Attention to GF requirements very impressive Recommend to anybody who likes to spend a little more for something a little bit better in every sense

A lovely meal served with care. The atmosphere was just right. We have missed this experience during the last few months and hope to be back soon.

It was our first visit, my husband, 2 adult sons and myself went as part of the eat out to help out scheme. We all thoroughly enjoyed the whole experience, great food, brilliant staff and a lovely setting.

Excellent service, very good meal. Chef deserves 5 stars! Staff make sure you are “safe” in these restrictive times

Great food Prompt service Clean Attentive staff Will go again Happy Tidy

Good experience! Love the food, a bit long for the starters to come but everything perfect !

Excellent service and great food. Staff are so professional and make you feel safe.

We had a lovely afternoon, fabulous company and fantastic food. I have always enjoyed the food and service from staff.

Lovely atmosphere and very friendly staff. Food was very tasty especially the lobster

Wonderful as always. So good to see you open again.

Fantastic! The overall ambience in current Covid conditions was great and the food was excellent. Our waitress was superb

fabulous all round, food, staff and ambiance were great, thank you

Top quality food with excellent service, highly recommend Cote to everyone.

Food was amazing as always , however our evening was rushed - in 50 minutes we had eaten starters abs desserts and had been asked 4 times by 3 different members of staff what we would like for dessert , despite asking for a break - decided not to bother- I did make this known to waitress. Table booked 8.30 pm and out by 9.30 pm ... not much of an evening out as we had wanted .

An enjoyable meal in a busy ambience with extremely conscientious staff

Love the Food here love the atmosphere staff always helpful

Tables spaced out well. Waitress attentive and wearing vizor. Food fantastic!

The food was lovely and the waitress was particularly attentive. She made the experience very good.

Absolutely superb. So delighted to have our wonderful Côte back again and thrilled to see familiar staff too! The food was as delicious as we remembered and the service attentive and impeccable as we have come to enjoy but which is unmatched anywhere else. Thank you so much Côte Gloucester

Excellent food and very friendly and attentive staff - would highly recommend

Busy Tuesday lunchtime in Gloucester quays with discount.The service was excellent,properly trained and organised staff.Nicely paced meal and food was delicious. Cote may not be cheap but it's the standout restaurant on Gloucester Quays. Once the dine out discount ends we look forward to lunch menus and discounts returning. Could not fault today's experience.

We had a lunchtime meal which was delicious. The service and the staff were excellent especially in these very challenging times would definitely recommend.

Staff were not very attentive, Service was slow, Waited over 20 mins to be served because staff were standing around chatting instead of looking out for there customers. Clumsy staff dropping and breaking things. Not the best experience and then to put £4.75 service charge on the bill is a joke specially when they do not deserve it!