Buzz Kitchen - Basildon

First time visit. The staff welcomed us , showed us to our table, took drinks and food order. Our first waiter was on the ball, lots of interaction. Then service started to slip. Our request for water, didn’t happen, so had to ask again. We were asked if we required more drinks which was good and that happened several times. We were not shown or asked if we wanted desert. The only time we were asked if everything was ok, was as we paid the bill. The restaurant wasn’t busy as we had a 3 pm sitting. So in short. Great food, service not great. ( apart from our initial waiter. ) Having said that, Festival Park is more fast food and walk ins, maybe my expectations were too high.

staff were miserable, no eye contact or smiles. Really small sides portion with the sea bass

The restaurant is decorated beautifully, the staff are friendly and pleasant.

The staff was very good ,I even received a piece of cake for my birthday:)

Food was not nice. Rice was too salty Chicken sheesh was too dry

was greeted at the door and shown to the table ,within seconds of sitting a waiter came over to take our drinks order and food order ,food when arrived was piping hot plentiful ,well presented we although very busy we didn't feel rushed ,lovely calm atmosphere would highly recommend and will certainly be back very soon and price was really good under £20 for two courses

Loverly services and great meal fantastic atmosphere can’t wait to go again

We were sat very quickly and the service was very friendly and professional. The interior is lovely and photo worthy. The 1st course came quickly but there was quite a wait between subsequent courses. We had the set menu of either 2 or 3 courses. My friend and I ordered the Lamb Beyti and what we got was exactly the same as some of the others in our party, a lamb shish. I didn't feel confident trying to explain to our Turkish waiter that this was not what I expected with what I ordered. The food was good and we were given generous portions. For pudding I had the Baklava which was ok, slightly dry consistency but that was balanced with the ice cream. Its an ok restaurant for Festival Leisure but wouldn't be my preference in future.

Very nice meal and good service, I would recommend to others.

I went with my friends for the lunchtime menu 2 courses for £9.99 absolutely fantastic value for money, the food plentiful and staff attentive. Would highly recommend to any one looking for a large lunch!

Another good visit - great food good vibe and good service

Staff were very nice attentive and efficient with amazingly good fresh food and also nice coffee

The food was amazing and service was excellent waiters we're so nice and they turned music down as my friend has hearing aid so kind and good value

Staff were welcoming and friendly when we walked in. Restaurant was clean, lovely atmosphere. First visit for 5 of my friends who live in different area. Waiter was friendly, and chatty. Food was tasty, array of colours on the plate, kitchen team taken the time to present food very well. My friends and myself enjoyed the evening.

Nice place food is always on point. Staff are excellent never any dirty plates left in the table always cleared straight away. Would definitely recommend

Very nice food and atmosphere, very friendly staff overall a great experience

Staff very welcoming and efficient, service and food was excellent, busy atmosphere.

Food and service was amazing: I highly recommend Buzz Kitchen to anyone.

Fab service, lovely food, great music, good vibe, would definitely recommend

Good service ,and Lovely food. Staff very attentive and friendly

Great quality food and attentive staff and some good quality lagers on draft too.

Good ambience and nice staff love the food.Lamb was so delicious

Excellent value for money and the food was amazing Would highly recommend

This was the first time that we had visitied this restaurant, and we were not disappointed. All the staff were friendly and accommodating, especially our waiter (unfortunatly I didn't get his name). We will definitely be back. Thank you so much for a wonderful experience

Amazing service , lovely food, very good atmosphere there.. highly recommend

The atmosphere is entertaining and amazing. All waiters are very attentive and welcoming. Will go back deffo x.

Great food and vibe there - Waiters exceptional and nice atmosphere

The service was brilliant and the food was lovely. The ambience of the restaurant was good, would definitely recommend to others.

We ordered from the set menu, food was excellent and good value.

Food was excellent and staff were very friendly and helpful, will definitely go back.

Great tasting food, lovely environment and ambiance, with friendly staff.

Visited the restaurant for the first time. Staff were all very friendly, and was nice to see the manager mingle and talk to the customers. had a lovely evening and will definitely be coming back.

Food was perfect, staff very attentive, music was brilliant. Return visit definitely

The service was excellent and very friendly staff, The food was good and served in good time. Tables were a reasonable distance apart and not on top of each other like some restaurants.

Amazing best restaurant, food really good my family really like

. Really good choice of food. The atmosphere and ambience was very relaxing and pleasant. The staff, service and food were excellent . This was our first visit to the restaurant and we will definitely be back. We would highly recommend it

Amazing food and service. My only suggestion would be to tone the lights down, they are very bright!!

A lovely place to meet with friends, great food , great service , really friendly & helpful staff

Great food, good value by having the 3 course fixed priced lunch menu. Friendly attentive staff.

Food and service was very good, coul not fault our waiter

Amazing place and very reasonable priced and staff were friendly

Great food and staff very polite atmosphere was so nice

Food was really lovely, had the falafel to start and the vegetarian moussaka for mains and they were both delicious, the staff were really friendly and the service was brilliant! Had a lovely evening and will definitely go back.

Over all ok. Good ambience, service was ok. Food was Good.

First time there absolutely amazing. We will go back 5⭐️

I booked a reunion meal for 8 of us. We were tucked in a far corner beside another huge party which was chaotic and noisy. The waiting staff were abrupt from the start and didn’t give us their full attention eg disappearing midway through the order. My dinner did not arrive with everyone else’s so I eventually had to walk the entire lap of the restaurant to find someone to help. My waiter had gone upstairs but when found he said to me ‘why didn’t you tell me before?’… as if I had any chance to.! He should’ve been checking back with us to see if our meals were ok but that didn’t happen. A colleague then offered me a complimentary drink as an apology….which also never arrived. When I complained about this they said they remove my main course from the bill…, then it was still on the bill! So we had to complain again to get it removed. The £28 service charge added was a joke as we certainly had not been well served. We paid and left but didn’t enjoy the noisy, chaotic experience. The food was plentiful but almost too much and no one cleared their plates. Comments from my friends were that they didn’t enjoy their main courses as although they were well presented they thought the quality was poor. The shared platters were enjoyed more than the main courses. The singer was very good but again added to the overwhelming nouse of the whole evening. When we left, the restaurant floor was cluttered, chaotic and looked like a hurricane had blown through. Not the relaxing Saturday evening we had hoped for and not one to be repeated.

The staff where very welcoming and polite ,the food was excellent, really good atmosphere would definitely recommend

Excellent we had a great time and have been several times now!

It was very nice would visit it again but don't agree with the service charge on the bill

Friendly staff and lovely food. Nothing is too much there customers. Would highly recommend this restaurant for any occasion