Brasserie Vacherin - Sutton

The food was lovely, though sitting by the front window I had to keep my jacket on as it was quite cold. We were told rudely by the waitress that she had already told us to sit at a table, when she clearly had not, perhaps some people skills? Unfortunately the waitress could not see the menu without the glasses as she could not understand my English accent. We felt very left out of the buzzing restaurant with empty tables between us and them.

The restaurant venue and food were nice. Service was not great. A couple of times my order was forgotten. Bill had wrong amount (over charge) so needed querying. One waitress was very good which kept this above 2 marks.

The atmosphere was very pleasant and the staff were very attentive. The food was nice, however my main meal was cold. I had the fix menu and feel that it was a fair price, but I would not have been so happy to pay double that price (on the normal menu) as the portion sizes were quite small

Food amazing, service poor. Had to ask for drinks twice, ask to order starter twice and food took a long time to arrive. Waitresses polite, however some had very poor English so couldn't understand our orders , which seemed strange.

Been here a few times and food and staff always nice. But if going there for breakfast, its usually cold in the restaurant. But warms up later in the day.

Lovely meal, lovely atmosphere but staff were a bit hit and miss - slow to get our drinks and take our order but polite and accomodating.

We were very pleased with the evening. We had to re-arrange the time of the meal but the restaurant was accommodating, welcoming, attentive and the food was very pleasant.

arrived as it opened and service a bit slow to start with. however, food as good as ever and overall experience great. will definitely go again and again.

Food really nice - kitchen VERY slow. Waited 90 minutes from ordering for main course. One of our party ordered the festive mince pies which were supermarket bought not restaurant made.

An excellent meal, the staff were very attentive. A good evening. I can recommend the brioche bread pudding with prunes for dessert. Delicious. I've booked a table for my husband's birthday in February, which I am sure will be a great evening.

I would give 6 out of 6 for food but for service 4 out of 6 as the waiter kept forgetting to bring us food and drinks we ordered

Excellent service and quality of the food is high, good grade fish and meat, flavours of sauces snd veg was excellent. Top class meal. My family and I est here frequently

We booked for a late lunch on Christmas Eve (2.30pm) and were invited to grab a drink at the bar before taking the table. By the time we took to our table an hour later (after a couple of drinks and pleasant chat with the staff) we were the only diners in the restaurant so received extremely attentive service. Food was great too. All in all, a delightful way to relax and enjoy the day before Christmas Day!

We were not very impressed. The restaurant was practically empty, yet it took over 30 minutes to serve our first course, while two tables who came in later were served their steak and chips before we started eating. The second course was not much quicker nor the third course, so we were actually in the restaurant for nearly two and three quarter hours. While we were finishing our dessert and coffee the staff were resetting the tables for the rest of the day making us feel quite in the way. The waiting staff were fine, but something was clearly wrong in the kitchen (or do customers only go there for steak and chips)

Food was good but service not! In fairness our waiter was new, young and inexperienced and would have benefited from more guidance from his colleagues/mentor/manager on what was a busy night.

All three courses were well prepared and had excellent flavours. Disappointment was the lobster which although well presented was extremely small for the price and there was hardly any meat in the claws either. Staff were excellent and welcoming and there was a good ambience.

The food was mostly good but we had to wait an eternity for everything; starters, mains and drinks all took an age to turn up and they forgot our desert order.

There's a good selection of mains and the steak was decent but the starters selection was uninspiring unless you went for seafood. Deserts were great, especially the caramel tart.

Lovely atmosphere, the food is average, taste very much MSG, staff is not very experience but they do try their best, seat comfortably and feel welcoming.

The Brasserie Vacherin could be so much better if some more thought was given to the consumer! There's no doubt that the food is generally good. Service is sloppy; food is very slow to arrive (even if you order the specials); and the device where you pay extra for potatoes (or any other "sides") is very aggravating. It means that I, as a Sutton resident, use the Restaurant only occasionally as a fall back option instead of making it my regular.

The food is absolutely delicious and the surroundings are lovely. I have eaten here on a umber of occasions and I can honestly say I have never been disappointed.

Excellent meal with good service. My clams as a starter were exceptional and the main course of mixed seafood was tasty. My wife had a lobster for a main course that was extremely good.

Pleasant and attentive, but not intrusive staff. Food served quickly abd the various dishes were very enjoyable. Nice relaxed time. Would certainly recomnend and visit again.

Pleasant ambiance, was busy, friendly staff and good waiting. Good food. was my friends birthday and they did a little song . Had enjoyable evening

We had the 3 course prix fixe menu. Great quality food. The rump steak especially good. Wine by the glass well priced. Efficient, friendly service.

Good food, good service, but the soup was much too hot. Vacherin combo was excellent - be prepared for a large serving and a lot of variety.

Took my boyfriend here for his birthday and he ordered smoked duck and the house special steak. I had the onion soup and moules mariniere. Would definately recommend all the steak and mussels off the menu. The food was delicious and the staff very helpful.

Great meal on the fixed price menu and lots of attention from the staff.Definitely will be going back and try the lobster next time and recommend to my friends too.

Lovely food - I particularly enjoy the oysters. Attentive staff and the French accents add to the experience. I am very pleased to have Brasserie Vacherin in Sutton to have somewhere to go locally for special occasions.

Easy to book,l. Good service, great food. They've changed the way they make the apple tart tatin and it's not as nice as it was before but other than that all good. We would go again

Lovely thanks a lot, came here with my dad to celebrate his birthday